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Travel Insurance Reviews International Medical Group

For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.

Learn more about International Medical Group.

Customers rated International Medical Group
4.51 out of 5
3,911
ratings and reviews
95%
recommended
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Cruise
Filed claim
The trip included a
tour
International Medical Group iTravelInsured SE
Last year I bought a IMG travel insurance plan for a trip to UK/Ireland. I ended up catching COVID and I couldn't board the plane to fly home due to an airline rule that only allowed negative COVID passengers at the time. I had to rebook my flights, book another accommodation to quarantine until I tested negative. I filed a claim and I was reimbursed for all the costs spent on re-booking flights, Airbnb and Uber rides. The process was easy and the timeframe for them to review was reasonable. I am very glad I bought the plan.
ANNA C. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
I chose this plan for 2 reasons. First, last year my husband and I took a trip to Jordan, Egypt and Dubai and contacted Covid while on our Nile River Cruise we think because we tested positive upon arrival in Dubai and had to quarantine in our hotel for 10 days. I had a policy then with IMG who paid the claim fairly and promptly in just 4 weeks. We had a supplemental policy through Emirates Airline and they took 9 months to process the claim for the balance. Secondly, this policy that we purchased covered medical expenses as the primary insurance so if anything did happen, we wouldn't have to file first with our US based insurance companies, only to have them deny the claim and then refile with IMG. Unlike another policy I reviewed with Insure my trip, IMG would have been primary making it far easier to process a medical claim. I have had to process a small doctor visit claim in the past from getting sick while on a cruise and had to file first with Blue Cross, who denied it, and then filed again with the insurance company that entire process took 3 months. Having IMG become primary was a feature that I liked and valued even though I did not need to use it this trip.
Nancy D. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
Myn insurance coverage was only for airfare. I had to cancel our trip because of medical issues and made the claim in plenty of time. The claim process was onerous and the actual remimbursement ($900) after I provided ALL required documentation , took inordinately long.
Allan R. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group Patriot International Lite
My family and I went to the Amazon and bought this plan incase anything were to happen. We thankfully did not need to file a claim, but the piece of mind that came with the policy was priceless.
Victoria F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
I had no issues so can’t address any medical or otherwise issues.
Judith M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
Good coverage
Henrietta V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
Everything went well. No claims.
Karina V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured LX
I was glad not to have to use the insureance plan. As such, I actually have no way of assessing how good was the coverage and service. Therfeore, my assessment is pretty meaningless!
Paul W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured SE
i had lost baggage from tacloba, phillipnes to manila, philipines, i tried to file a claim for baggage location
or reembursement but i was then informed of receipts needed, place of purchase and price, which these conditions i was not informed of prior to purchase, which is very concerning when this is the reason for purchasing insurance, so i have no chance of baggage recovery, the money you spend with this company is useless for, warning keep your money, this company has bogus claims of offering any assistance to anyone
john r. would not recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured SE
Didn’t use it, but felt safe knowing we had the protection.
Bonita B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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