Travel Insurance Reviews International Medical Group
For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.
Learn more about International Medical Group.
The trip included a
cruise
tour
International Medical Group
iTravelInsured SE
Prior to purchase I read the plan coverages and was satisfied.
Better yet I didn't have to use it!
Better yet I didn't have to use it!
Susan W. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
International Medical Group
iTravelInsured SE
Since we didn't need to file a claim, I have no way of knowing if the company has a good response to claims.
Mary L. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
International Medical Group
iTravelInsured SE
Though I did not need this plan, it was a great relief to know we had one! My friend's mother was ill and we did not know if we would have to fly home last minute. Thankfully, we did not BUT, It was also a blessing because we booked a cruise with Carnival through the Fiji Islands on a travel site. Once we checked in for the cruise, we found out we needed travel insurance to board the boat. If we did not have it, we would not have been able to go! THANK GOODNESS!
Carol W. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
tour
International Medical Group
iTravelInsured SE
I’ve used other groups before, but luckily as with this policy I did not have to file for anything. I bought this plan as it appeared very comprehensive when compared to other plans as well as well priced. Additionally, Clark Howard recommended this company. He generally does his homework and is a reliable source.
Jewelynn M. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
International Medical Group
iTravelInsured SE
Seemed like a good plan but since I didn t need to file a claim I really can t say how well the process worked or how well n easy it is to collect on a claim, thankfully forme.
Charles R. would
recommend this plan to a friend or relative.
-
Courtney BairdInternational Medical Group
Thank you for sharing your feedback about International Medical Group® (IMG®)! We love hearing from happy customers and look forward to continuing to serve you. It is our privilege to provide you Global Peace of Mind®.Apr 01,2024
International Medical Group
iTravelInsured SE
Peace of mind. Good value. Thankyou.
Loretta B. would
recommend this plan to a friend or relative.
The trip included a
tour
International Medical Group
iTravelInsured SE
I got Covid on my travel to Morocco. I have a prepaid tour which I need to leave because of testing positive. IMG paid for the unused portion of my trip. The claims process were quite stressful at first when I was sick because they ask for a lot of support (of course). They were quite responsive and I got my claim. I appealed because the count of days of claim was short which they did investigate and I got $46 more=).
Ana Melissa E. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
International Medical Group
iTravelInsured SE
No claim to be filed, but we were comfortable purchasing this plan after talking to an agent who was very good to answer our questions and provide extra input.
Mickey R. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured SE
An honest plan at a time when everyone else is taking advantage to rip off people.
ANDREW R. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured SE
My dissatisfaction with the claim and policy is complexity of the contract, written with an abundance of language that allowed my claim to be denied, all within reason, given the contract (20 pages). First reason given, no notice within 20 days of loss. I filed on grounds of employer canceling my vacation given the need for me to remain on duty (I'm a surgeon). The company stated that my loss occurred when the vacation was canceled. I filed 15 days after the date of return, assuming the loss occurred when trip would have been concluded; when all the arrangements were beyond salvage and when I had a chance to request all the refunds from airlines, etc. Second reason, some of the travel providers issued vouchers rather than refunds. There exists no way to use those as the trip was overseas, but the company considers vouchers to be refunds. Some of the vouchers expire before we will be allowed into those countries. The policy states "unused non-refundable Prepaid Payments or Deposits" will be reimbursed. I maintain that an unusable voucher is not a refund, since the definition of re-fund is to return my funds to me, not a promise for future travel. Lastly, I made what is a fatal error in changing my departure date by a single day without changing the policy. That apparently invalidates it. I may no longer bother with comprehensive insurance, and stick to medical only, as it appears to be an unnecessary expense given the myriad ways a claim can be denied. Although I shudder to think of the all the ways a company could escape paying a large medical claim.
Kenneth W. would not
recommend this plan to a friend or relative.
7 of
8 people found this review helpful