Travel Insurance Reviews International Medical Group
For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.
Learn more about International Medical Group.
The trip included a
cruise
tour
International Medical Group
iTravelInsured SE
Wonderful it was to have such added peace of mind.
Renaldo G. would
recommend this plan to a friend or relative.
1 of
3 people found this review helpful
International Medical Group
iTravelInsured LX
Never used plan's benefits. But coverage looked decent
Irina B. would
recommend this plan to a friend or relative.
1 of
3 people found this review helpful
The trip included a
cruise
International Medical Group
iTravelInsured SE
The plan denied my claim for cancellation coverage due to terrorist attack in Israel. The insurance company used a single small clause in the policy to deny my claim. The clause states that a terrorist attack claim will only be allowed if the attack occurs within 30 days of the planned trip. Our trip was planned for 12/9/2023 and the terrorist attack on Israel was 10/7/2023. Not within the 30 day window and claim denied. This is not right and not what should be expected from decent travel insurance company under such extreme and unexpected circumstances.
William G. would not
recommend this plan to a friend or relative.
5 of
5 people found this review helpful
-
Angie
We are sorry IMG did not meet your expectations. We value your feedback and take concerns such as yours very seriously. Please note that IMG is required to administer our insurance plans in accordance with their terms and conditions, and we believe we have done so in this case. If you would like to continue this conversation, please contact IMG directly at www.imglobal.com/contact.Jan 25,2024
The trip included a
cruise
tour
International Medical Group
iTravelInsured SE
Fortunately insurance was not needed
NICHOLAS C. would
recommend this plan to a friend or relative.
The trip included a
cruise
International Medical Group
iTravelInsured SE
It's hard to recommend a plan when you don't use it... It's great to know you have coverage!!!!
Francis K. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured SE
Didn’t use the plan, fortunately, so I have no comments
Andrea S. would
recommend this plan to a friend or relative.
The trip included a
tour
International Medical Group
iTravelInsured LX
It’s hard to rate something you never had to take advantage of. I felt the coverage was what I needed but I always worry that if I need to file a claim that I won’t get all the information you need and it will be rejected. Seems when issues pop up everything moves so quickly and things get forgotten.
James G. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured LX
Did not need to use the plan so not sure of coverage and ease of access.
The agents were very accessible and accommodating during the buying phase.
The agents were very accessible and accommodating during the buying phase.
Lynn F. would
recommend this plan to a friend or relative.
The trip included a
cruise
International Medical Group
iTravelInsured SE
I am very dissatisfied at this time with IMG. We needed to cancel our December 21 cruise due to a sudden documented diagnosis that prevented us from traveling per my physician. Paperwork was submitted and we still have not heard from the IMG group. I have placed 6 phone calls to them.
Anita E. would not
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
The trip included a
cruise
International Medical Group
iTravelInsured SE
Easy to choose options and price seemed better than other insurers. Thankfully, we didn't need to use the policy. Will use again when travelling.
Cynthia B. would
recommend this plan to a friend or relative.