Travel Insurance Reviews International Medical Group
For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.
Learn more about International Medical Group.
The trip included a
tour
International Medical Group
iTravelInsured SE
I thankfully did not need to use the plan but I think it is a great plan.
Radharani D. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured SE
The plan seemed good and the price was acceptable, though I wouldn't object if they made it less expensive. Our trip went smoothly, so we had no claim, so we don't really know how good the company is.
Richard M. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured SE
We had to cancel our trip due to an unexpected work requirement for my husband. We promptly filed a claim and have been given the run around for over a month now. I have provided massive amounts of the requested documentation requested and they refuse to process our claim saying they need more information that I have already provided. There is no way to speak to a claims representative handling your specific claim an all correspondences have to take place through email. My emails are not answered and then I get more automatically generated emails requesting the same information that has already been provided. This policy was a complete waste of money and I will never purchase travel insurance from them again.
Jason J. would not
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
The trip included a
tour
International Medical Group
iTravelInsured SE
I have bought insurance from IMG through Insuremytrip for many years. I have spent thousands of dollars. I filed a claim with IMG for a trip taken in June to Europe. It was a small claim of about $375 for an unused hotel accomodation due to a flight cancnellation. They have given such a hard time. First it was denied, then I sent in an appeal after rereding their policu definitions. Again, wait, perhaps no decision until 2023. Really for a claim of $375 from a long time customer.
I wil never sue them again and I travel extensively.
I wil never sue them again and I travel extensively.
Rosemary M. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
-
Courtney BairdInternational Medical Group
We are sorry we did not meet your expectations. As a longstanding customer of IMG's we value your feedback and take your concerns very seriously. Although IMG will not discuss the details of claims in a public forum, we welcome the opportunity to further discuss your claim privately. Please contact us directly at www.imglobal.com/contact so we can continue this conversation.Dec 08,2023
The trip included a
cruise
International Medical Group
iTravelInsured SE
I did not get to go on this trip due to medical reasons. I filed the claim as soon as I knew I could not go. I was asked for the same information repeatedly. It was almost as if the left hand did not know what the right hand was doing. It was impossible to call and check the progress on claim. Finally, several months later, I received some of the money due. All in all, I lost 300.00 plus 500.00 which was the cost of the policy. Never again will I use itravel.com
ronald d. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
-
Courtney Baird
International Medical Group
It’s IMG’s mission to be there for our members, which means listening to your feedback and making improvements. We are sorry IMG did not meet your expectations; help us improve by sharing additional feedback. Please email us at [email protected] to start the conversation.Dec 08,2023
The trip included a
tour
International Medical Group
iTravelInsured LX
I am always skeptical about insurance when it is time to file a claim and they usually look for excuse not to pay but at the time of covid, they actually paid with little to no difficulty. I thank them for it.
Afshin G. would
recommend this plan to a friend or relative.
International Medical Group
Patriot International Lite
Would prefer a plan that was not secondary, but took this one because it was only for a few days. Did not have to use it.
Susan B. would
recommend this plan to a friend or relative.
The trip included a
cruise
International Medical Group
iTravelInsured SE
Did not have to use the plan, but covered me for what we needed at a reasonable price.
Gregory M. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
International Medical Group
iTravelInsured SE
took a long time to get processed and still didn't get everything i thought i would get. wanted duplicates of things I already gave them.
Leonard C. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured SE
This policy gave me a sense of security that I would be taken care of if the need arose. The cost was very reasonably, the security well worth it.
Judith S. would
recommend this plan to a friend or relative.