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Travel Insurance Reviews International Medical Group

For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.

Learn more about International Medical Group.

Customers who have tour rated International Medical Group
4.47 out of 5
1,337
ratings and reviews
95%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
International Medical Group Patriot International Lite
According to them the only thing that's covered is if you drop dead or immediate family member drops dead for trip interruption. My trip was interrupted to unforeseen medical emergency that prolonged my trip for me and had to stay in Mexico to released by doctor. When I call them the guide me they basically said too bad so sad. On a recorded line supposedly. So don't get fooled by what you read that they cover cuz they don't it's a scam . Do your homework before you purchase.
LEONARDO S. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Courtney Baird
    International Medical Group
    Photo
    We are sorry we did not meet your expectations. We value your feedback and take concerns such as yours very seriously. Although IMG will not discuss the details of claims in a public forum, we welcome the opportunity to further discuss your claim privately. Please contact us directly at www.imglobal.com/contact so we can continue this conversation.
    Apr 01,2024
The trip included a
cruise
tour
International Medical Group Patriot International Lite
Felt safe to travel
Miriam L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
Seemed like a good plan but since I didn t need to file a claim I really can t say how well the process worked or how well n easy it is to collect on a claim, thankfully forme.
Charles R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Courtney Baird
    International Medical Group
    Photo
    Thank you for sharing your feedback about International Medical Group® (IMG®)! We love hearing from happy customers and look forward to continuing to serve you. It is our privilege to provide you Global Peace of Mind®.
    Apr 01,2024
The trip included a
tour
International Medical Group iTravelInsured SE
Thankfully I didn't have to use the insurance. Hard to evaluate all aspects of the plan. I've used this policy in the past but never a claim. One feature is the ability to increase coverage with additional premiums as you incur additional trip costs.
Karen S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
I purchased this policy for the benefit of having Rental Car coverage and medical coverage on my trip to Costa Rica. It gave me peace of mind knowing that I was covered and did not have to purchase the $25/day Rental Car Insurance offered by Alamo. Also knowing that any emergency medical situations were covered during our trip is a nice way to relax and enjoy our trip to the fullest..
Mark R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
International Medical Group Patriot International Lite
Great plan, thankfully didn't have to use it, but always good to have peace of mind.

Might want to reconsider the name "Patriot". It has negative connotations in for half of Americans. I almost didn't choose that plan.
Carol S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
We traveled with confidence that we had a good plan.
Robert O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
I didn’t have to put a claim thru, which is good because I read ur company reviews n it’s a nitemare getting claims paid out by ur company.
Jill H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured SE
It is debateable at best. We purchased insurance coverage last summer, and the trip was cancelled due to the war in Israel, cancelled by the organizing group and agency. We got some an email from the insurer when requesting refund of paid monies for insurance puchased that stated: "there is insufficient extenuating circumstances described to allow cancellation at this time." Seriously???
Kathleen M. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Courtney Baird
    International Medical Group
    Photo
    Thank you for sharing your feedback about International Medical Group® (IMG®). We are sorry we did not meet your expectations. We value your opinion and want to learn more about your experience with IMG so we can improve to better serve you in the future. Please email us at [email protected] to start the conversation.
    Mar 25,2024
The trip included a
cruise
tour
International Medical Group iTravelInsured SE
This insurance gave us peace of mind.
Because we did not need to use it, we cannot accurately comment on our satisfaction; we did not need to put this insurance to the test.
But thank you for being available for purchase.
Mingus R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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