Travel Insurance Reviews for John Hancock Insurance Agency, Inc.


John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by Old Republic Insurance Company.

Learn more about John Hancock Insurance.

Customers rate John Hancock Insurance Agency, Inc. plans
(4.58 out of 5)
based on 542 ratings and reviews.
97% of customers would recommend this plan to a friend or a relative.
Show
Sort by
Filed claim
The trip included a
John Hancock Bronze
Thankfully, didn't need to file a claim. While in Nassau, Bahamas one of the women on our ship fell and broke her hip. And a friend that was with my group had a kidney stone attack and had to visit the ship's doctor for pain meds. Just shows that accidents and sickness happens more often than you would think.
Ricky B. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
John Hancock Silver
It seemed like a value for the coverage we received, but without having used it, I can't really offer much of a review.
Derrick W. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
John Hancock Gold
Purchase process was easy and straightforward.
David D. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
John Hancock Silver
Difficult to evaluate as I had no claim.
Barbara L. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
John Hancock Gold
I'm happy to say I didn't need to use the plan!
Ann M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
John Hancock Bronze
Thankfully I did not have to use this plan but I was very glad it covered my expenses if I had needed to submit a claim.
Michael A. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
John Hancock Bronze
I read a ton of terrible reviews online about other trip insurance companies before settling on John Hancock. I ended up having to file a claim and the coverage, communication, resolution etc. were all outstanding!
Thomas S. would recommend this plan to a friend or relative.
Coverage
Value
Claims
Satisfaction
  • Empty Comment
John Hancock Silver
I can't comment on how well the plan covered my medical expenses since I had no claim. Until you have a claim I believe you don't know how good a plan is. I needed a plan to cover helicopter skiing and this one was reported to do so.
John F. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Carol
    Photo
    The John Hancock Silver plan does cover helicopter skiing with the inclusion of the Hazardous Sports Option. This rider, when added to the policy for an additional premium, provides coverage for "leisure and non-professional sports activities in: bungee cord jumping; rock climbing; mountain climbing up to 4,572 meters (15,000 feet), scuba diving for Qualified Divers up to a maximum depth of 40 meters (131 feet) and for Unqualified Divers up to a maximum depth of 30 meters (98 feet), white or black water rafting (Grades 1-4), back country or off-trail skiing or snowboarding (except as designated unsafe by the resort management), parachuting or skydiving, helicopter skiing, extreme skiing or snowboarding; spelunking or caving.
    Jan 13,2016
John Hancock Gold
Simply said, a great plan. Fortunately, there were no incidents requiring a claim but I felt confident we were covered if anything should occur. I especially liked the information packet which outlines coverages and who to call if you have any issues. I would not hesitate to use JH Insurance again for my next trip.
John J. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
John Hancock Bronze
I had an illness interrupt my trip. After submitting my documentation I received reimbursement quickly and without additional paperwork. I was really pleased with their responsiveness and would buy this insurance again.
Joseph J. would recommend this plan to a friend or relative.
Coverage
Value
Claims
Satisfaction
  • Empty Comment
Show reviews per page.