Travel Insurance Reviews John Hancock Insurance Agency, Inc.
John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by Starr Indemnity & Liability Company.
Learn more about John Hancock Insurance.
The trip included a
cruise
tour
John Hancock
Silver
Didnt have to use it thankfully! Was easy to sign up and seemed like this policy was the best value for what I needed. Liked using Insuremytrip to research plans
Valerie M. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Silver
Despite the fact that the country “required “ proof of medical insurance, we were never asked to show evidence of coverage. I felt like I threw money away but if I had needed to file a claim, you were there.
Henry Z. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Silver
We got caught in the airline pilot "sick out" the last weekend of October, which caused us to miss our international flight from Miami to Quito Ecuador and miss the 1st day of a trip to the Amazon Rainforest. On November 19, the morning after we flew home, I filed my claim. I had to keep emailing for a progress report and was finally told it would take 57 days to process. I emailed on Day 57, January 19th; I was finally assigned an adjuster who asked me to re-submit all documents. I did that same day and was told it could take 6 wks to process. Today, February 28th, I finally got a check for my claim, $1030.
Kimberly O. would
recommend this plan to a friend or relative.
12 of
12 people found this review helpful
The trip included a
cruise
tour
John Hancock
Silver
Didn't need to use luckily so can't really comment on use; but on paper provided specific coverage we wanted for what seemed like a standard price
Keith E. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Gold
The plan offered great coverage and was reasonably priced relative to other options.
Ryan M. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Bronze
This is the first time we have ever purchased trip cancellation insurance, and we're so glad we did. We had to cancel our entire trip two days before departure because of an unexpected medical issue. Customer service was very helpful. We appreciated being able to submit the claim forms as a PDF by email. We received a check for full reimbursement about 15 business days after claim submission, with no hassle. Fully satisfied.
Marc M. would
recommend this plan to a friend or relative.
-
-
Carol
You will be very pleased to hear that the John Hancock claims department issued and mailed your check on April 14, 2017, so you should soon be receiving payment. Most insurance companies request that claimants allow up to 30 days after they receive your paperwork to review and process a claim. John Hancock claims department makes every effort to streamline their claims processing which enabled them to settle your check within only 22 days.Apr 17,2017
-
The trip included a
cruise
tour
John Hancock
Gold
Easy to be satisfied when the trip is incident-free!
Harold H. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Silver
Cannot say much because, fortunately, I had no claims. The plan however covered my needs at a very reasonable cost.
Richard S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
John Hancock
Bronze
We had to file a claim for the first time ever because one of us got sick on the trip. They handled it quickly and with no hassle. The claim form itself was detailed, but also easy to complete. While trip insurance seems somewhat expensive to me, it's a lot more expensive not to have it!
Kevin R. would
recommend this plan to a friend or relative.
11 of
11 people found this review helpful
The trip included a
cruise
tour
John Hancock
Silver
This is the second time I have purchased this plan. Last year I had to file a claim, and the whole process went quickly and smoothly. The customer service is excellent. I will use InsureMyTrip and John Hancock for future travels.
Carl L. would
recommend this plan to a friend or relative.
11 of
11 people found this review helpful
Show
reviews per page.
I bought "Cancel for Any Reason" which should be a no brainer for them! Nada-nothing-just stalling and delays.22 days out.