Travel Insurance Reviews John Hancock Insurance Agency, Inc.
John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by Starr Indemnity & Liability Company.
Learn more about John Hancock Insurance.
The trip included a
cruise
John Hancock
Gold
We purchased this plan for a cruise in French Polynesia. While there, we had a medical emergency which required care. On our return flight to Los Angeles, the flight was delayed and I arrived too late to make my connecting flight and had to get a hotel room at the airport. We filed two claims for these small costs. We never received payment. HOWEVER, we belatedly called the company, and the representative advised that they had mailed checks. The timing was just when we transitioned from our summer home to our winter home, so the checks were clearly lost, and he confirmed that they had not been cashed. He said that he would stop payment on the original checks and issue replacements, which he did. Bottom line, our claims were honored without dispute. A very satisfactory experience!
Carl E. would
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
The trip included a
cruise
John Hancock
Bronze
Good plan options. Reasonable price. Taking out the plan offered peace of mind and fortunately we did not have to use it.
628647Rudy L. would
recommend this plan to a friend or relative.
The trip included a
cruise
John Hancock
Gold
We are very happy that there were no occurrences to necessitate a claim. We hope the process would have gone smoothly in the event of a claim. We would choose John Hancock Insurance again in the future.
Yvonne C. would
recommend this plan to a friend or relative.
John Hancock
Gold
Thankfully we didn't need this coverage but felt good knowing we had it!
Douglas J. would
recommend this plan to a friend or relative.
John Hancock
Gold
There were delays and miscommunication around the plan coverage and documentation requirements. Once straightened out, the plan did just as it said it would, it just took some time.
James C. would
recommend this plan to a friend or relative.
The trip included a
cruise
John Hancock
Bronze
Cost of insurance was half the price of cruise line offering with similar benefits.
JOHN H. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
tour
John Hancock
Silver
Difficult to evaluate as I had no claim.
Barbara L. would
recommend this plan to a friend or relative.
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