Travel Insurance Reviews John Hancock Insurance Agency, Inc.
John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by Starr Indemnity & Liability Company.
Learn more about John Hancock Insurance.
John Hancock
Silver
Affordable with great coverage. A highly rated company!
Cheryl C. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Silver
I attempted to file a claim after I returned from my trip for a covered expense. Company that was supposed to handle the claim, per the policy, no longer handles claims. Was told to contact another company, who they apparently outsourced travel insurance claims to, and they are very difficult to work with. They do not respond to emails or communicate the status of any claims. AVOID AT ALL COSTS! I have used insuremytrip.com dozens of times and this is the first time I actually need to file a claim and this is what happens.
Andrew F. would not
recommend this plan to a friend or relative.
John Hancock
Gold
Good coverage, and I received the refund for my overseas medical expenses. However, it took several months to get it ...
Pearl H. would not
recommend this plan to a friend or relative.
4 of
6 people found this review helpful
John Hancock
Gold
I liked this plan to cover 3 hours flight delay, but in my case I wanted insurance to cover meals when flight schedule changed. My flight changed earlier than original time , so that I missed a hotel breakfast and needed to purchase it out of my pocket. Both Air line and insurance did not cover this portion even this is not my fault.
Yukinori Y. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Silver
I didn't use the plan so cannot comment on claims handling.
Carla C. would not
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Gold
Impressed with you customer service in answering all my questions before deciding to purchase this plan.
Peace of mind since travelling to So. Korea and Japan, knowing you will have our backs if anything happens.
Peace of mind since travelling to So. Korea and Japan, knowing you will have our backs if anything happens.
Bradley D. would
recommend this plan to a friend or relative.
John Hancock
Gold
I still think the overall plan is good peace of mind for a major trip however I think the cost is a little high.
Dean T. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
John Hancock
Gold
When comparing trip insurance, I found that the John Hancock plan was more comprehensive for a slightly lower price than comparable companies I had insured with in the past. Thankfully, I did not need to file any claims for my trip so I cannot comment on how good the coverage actually was.
Janis L. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Bronze
Purchasing process was very easy; pleased to have the peace of mind. Fortunately, didn't need to file a claim.
Eliot W. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Bronze
Luckily didn't have to use it so feedback is general value evaluation. Obviously don't know rating if the "chips were down." Thus plan satisfaction rating really not relevant.
JEROME S. would
recommend this plan to a friend or relative.