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Travel Insurance Reviews John Hancock Insurance Agency, Inc.

John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by Starr Indemnity & Liability Company.

Learn more about John Hancock Insurance.

Customers who have tour and visited Italy rated John Hancock Insurance Agency, Inc.
4.53 out of 5
103
ratings and reviews
99%
recommended
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Cruise
Filed claim
The trip included a
tour
John Hancock Silver
I looked at several plans and this seemed like the best, as well as many good reviews from people who actually filed a claim. Fortunately I did not need to file a claim,
Laurel P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Silver
You really don't know how great an insurance is until you need to file a claim. I had no need to file a claim. However, it certainly gave us peace of mind, knowing if anything did occur we were completely covered. That makes the trip more enjoyable and worry free.
Cherlyn G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Silver
Our claim was processed and paid within the time frame we were told. We received full payment of our claim and are pleased with the result. Seven Corners representatives were courteous on the phone and responded to my emails promptly. We will definitely use this company again.
Donna A. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Silver
Thankfully, we did not have to use the trip insurance. However, the peace of mind knowing that we had it was valuable.
Kevin B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Bronze
Representatives were pleasant and helpful every step of the way. Documentation requirements and time frames were clearly explained.
SUSAN K. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Bronze
The plan was reasonably priced with good coverage, though I did't have to use it.
VLADIMIR S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Bronze
Fortunately we did not have to file a claim so don't know how good the plan or the process would have been. It was half the price of what our travel agent was offering.
Barry H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Bronze
I was happy not to have to file a claim. My review is based on that fact so I can't say if claim coverage was good or not, John Hancock is a reputable firm, so I would have to believe that they do what they say.
Cynthia F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Bronze
Plan provided peace of mind.thank you
Patricia L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Gold
Our trip was canceled in Nov. 2017 by our travel tour company, who closed their co.
It took us until March 2018, after many phone converrsations, letters, copies of contracts, etc that it was finally agreed we deserved our monies we paid for our trip that was canceled for us, not by us.
Until this time we have used John Hancock numerous times with no problems, and would recommend.
Arthur R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Kyle
    Photo
    Thank you for providing feedback on this policy.

    We are sorry to hear your claim took longer than expected. For future trips and claims, please feel free to contact us if you feel your claim has taken too long. Our “Anytime Advocates” will support you with the travel insurance company if you feel a claim has taken longer than expected or has been unfairly denied.

    Please feel free to contact us 1-800-487-4722 if you have any further questions or concerns. We are available 7 days a week.
    Apr 06,2018
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