Travel Insurance Reviews John Hancock Insurance Agency, Inc.
John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by Starr Indemnity & Liability Company.
Learn more about John Hancock Insurance.
The trip included a
cruise
tour
John Hancock
Silver
Overall, the claim process was easier than I expected. Besides having to send a few documents more than once, there were no issues. The servicer has a secure website that allows documents to be uploaded, rather than sending them insecurely via e-mail, or cumbersomely via fax.
Filipp S. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Bronze
I was quite happy with the communication I received from this travel insurance. Luckily we did not have to make a claim so I cannot attest to that part of the process. I felt the price I paid was adequate for what I was insuring.
Cynthia W. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Bronze
Fortunately never needed the insurance plan, but worth the $ for piece of mind. Buying close to the trip definitely drove up the price, so plan at least a month in advance if possible.
Aloise E. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Bronze
No claim, no comment
Donald S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Bronze
This is the second time I have bought this policy and fortunately I haven't needed to use it. But it makes me feel more comfortable to have it in the event I would need it.
Christina W. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Bronze
There is always a peace of mind having travel insurance. Fortunately there was no need for me to access the insurance. I will use "insure my trip" again for future travel. Thank you.
Jane F. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Bronze
We were forced to cancel our trip due to a medical emergency. John Hancock promptly reimbursed us for all costs. We were very satisfied with their service.
John M. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Bronze
We had a cancelled flight resulting in an over-night stay and two meals in Chicago. With one phone call, "Miguel" pleasantly explained my coverage, how to submit the claim, and, although telling me the claim form was on their website, promptly emailed it to me. Submission of the claim was easy enough and I received a full reimbursement check about 2 weeks later. I was very pleased with the pleasant and prompt service.
Attention other reviewers...If you did not submit a claim, your review is unnecessary! Saying, "Coverage looks good," or anything like that, gives no evidence of their service! Save space for folks who actually required assistance.
Attention other reviewers...If you did not submit a claim, your review is unnecessary! Saying, "Coverage looks good," or anything like that, gives no evidence of their service! Save space for folks who actually required assistance.
David D. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
tour
John Hancock
Bronze
My child went on a class trip and they required us to buy trip insurance. The travel site's cost was $150 while the plan I purchased here was $35.00. We never had to file a claim so I cannot attest to the actual benefit if you actually need to use the insurance.
Joshua G. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Bronze
I did not have a problem while traveling, so I did not have to make a claim. Though I rated the plan as a good option, I do not know if it fulfilled all my needs, I would, however, take insurance with this company when traveling again.
Arna S. would
recommend this plan to a friend or relative.