Travel Insurance Reviews John Hancock Insurance Agency, Inc.
John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by Starr Indemnity & Liability Company.
Learn more about John Hancock Insurance.
The trip included a
cruise
John Hancock
Silver
Never needed the coverage but it was far cheaper and much more comprehensive than what was offered by the cruise line.
douglas s. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Bronze
I didn’t have to use it but it gave me peace of mind
TINA M. would
recommend this plan to a friend or relative.
The trip included a
cruise
John Hancock
Silver
Didn't need to use it so can't comment on the claim process.
Brian M. would
recommend this plan to a friend or relative.
The trip included a
cruise
John Hancock
Bronze
When we scheduled our trip , we had purchased insurance through insure my trip with John Hancock. Due to unforeseen circumstances, we had to cancel our planned trip. I contacted the insurance company and they were very helpful in instructing me with the needed documentation and follow up, We are awaiting the refund which we have been told will be arriving shortly,
Mary-Jo F. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
John Hancock
Silver
During our cruise my wife had a slight injury at the gym with her knee.. We didn't see a doctor as nothing could have been done on the ship. So we rapped it up and hoped it would get better in a few days. As soon as we got home I called the insurance company so we can get some treatment at home.. I was told if we didn't go to a doctor while on our trip it would not be covered and a claim would be a waste of time.. Nonsense, that's why we buy insurance and did not want to use it on the ship as it would be a waste of money for the insurance company..So anytime you have any injuries go to a doctor while on your trip for the records.. Will not use them again..
Elliott S. would not
recommend this plan to a friend or relative.
The trip included a
cruise
John Hancock
Silver
Fortunately I had no problems and have NO claims. I was pleased with the coverage.
Margaret S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Silver
gave peace of mind that if needed it was available.
a little pricey.
would be good to get some kind of rebate if not used or a credit for future use.
very good communication before trip.
a little pricey.
would be good to get some kind of rebate if not used or a credit for future use.
very good communication before trip.
Cecil L. would
recommend this plan to a friend or relative.
-
Michelle A
Thank you for your review. The premiums of the policies are determined by the insurance providers. The premiums are based on the age of the travelers, the length of the trip and the cost of the trip. As travelers get older, it can cause the premiums to increase. At this time, due to insurance laws, travel insurance cannot be discounted ore rebated. Like all other types of insurance, such as auto and home, once a policy has ended the policy is deemed used and premium nonrefundable, whether there was a claim filed or not. If you have any questions or concerns, please feel free to call InsureMyTrip at 800-487-4722 and we will be happy to assist you.Oct 02,2019
The trip included a
cruise
John Hancock
Silver
Like any other insurance, one never knows how good the coverage is until you need it! Fortunately, I did not require any claims. It seemed to be a good policy for my individual situation. It was comforting knowing I had this policy as a back up.
Robert F. would
recommend this plan to a friend or relative.
The trip included a
cruise
John Hancock
Silver
I have been a customer of Insure My Trip for several years and purchased this plan on their recommendation.
We had to file a claim and these folks are extremely unprofessional.Eventually, they paid the claim in full but I would not recommend John Hancock Company company to anyone.
I fault John Hancock and not Insure My Trip who I will continue to do business with in the future.
We had to file a claim and these folks are extremely unprofessional.Eventually, they paid the claim in full but I would not recommend John Hancock Company company to anyone.
I fault John Hancock and not Insure My Trip who I will continue to do business with in the future.
Donald L. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
tour
John Hancock
Bronze
Our trip was great and there weren't any issues but it was nice having that peace of mind.
Kenneth R. would
recommend this plan to a friend or relative.
We are sorry to learn of the accidental injury that your wife suffered. The John Hancock Silver plan provides coverage up to 100,000 USD per person for unforeseen, accidental injuries or emergency illnesses which first occur during the trip, and are treated by a physician during the trip. If medical treatment is not obtained during the trip, and the traveler waits until returning home to the United States, the travel insurance expires and you will be responsible for the medical bills. Please call us at 800-487-4722 if you have any questions or concerns. We would be happy to assist you.