Travel Insurance Reviews John Hancock Insurance Agency, Inc.
John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by Starr Indemnity & Liability Company.
Learn more about John Hancock Insurance.
John Hancock
Bronze
We bought the insurance for hurricane coverage, ended up needing to leave a day early due to forecasted landfall of Dorian. Covered the unused night at the condo, the only loss of the trip.
MELISSA Z. would
recommend this plan to a friend or relative.
The trip included a
cruise
John Hancock
Bronze
When we scheduled our trip , we had purchased insurance through insure my trip with John Hancock. Due to unforeseen circumstances, we had to cancel our planned trip. I contacted the insurance company and they were very helpful in instructing me with the needed documentation and follow up, We are awaiting the refund which we have been told will be arriving shortly,
Mary-Jo F. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
John Hancock
Bronze
I didn't need to file a claim so it's hard to know if your plan is satisfactory.
Kathleen G. would
recommend this plan to a friend or relative.
John Hancock
Bronze
A plan of this nature cannot be accurately evaluated until one needs to file a claim (that I didn't need to do) - so is a bit difficult to be objective about. However, the one interaction I had with Customer Service via phone was incredibly pleasant and painless. I would definitely consider purchasing this sort of plan from this company again.
Sundeep R. would
recommend this plan to a friend or relative.
The trip included a
cruise
John Hancock
Silver
During our cruise my wife had a slight injury at the gym with her knee.. We didn't see a doctor as nothing could have been done on the ship. So we rapped it up and hoped it would get better in a few days. As soon as we got home I called the insurance company so we can get some treatment at home.. I was told if we didn't go to a doctor while on our trip it would not be covered and a claim would be a waste of time.. Nonsense, that's why we buy insurance and did not want to use it on the ship as it would be a waste of money for the insurance company..So anytime you have any injuries go to a doctor while on your trip for the records.. Will not use them again..
Elliott S. would not
recommend this plan to a friend or relative.
John Hancock
Silver
The John Hancock Silver Plan provided the comfort that we would be covered should we encounter a problem. Fortunately, we did not need to use the plan.
Thomas H. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Bronze
Although we did not need to file a claim, it was reassuring to know we had coverage in the event something unforeseen came up. Having a contact number when traveling overseas brought a measure of security that was well worth the premium paid.
Dorothy M. would
recommend this plan to a friend or relative.
The trip included a
cruise
John Hancock
Silver
Fortunately I had no problems and have NO claims. I was pleased with the coverage.
Margaret S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Silver
gave peace of mind that if needed it was available.
a little pricey.
would be good to get some kind of rebate if not used or a credit for future use.
very good communication before trip.
a little pricey.
would be good to get some kind of rebate if not used or a credit for future use.
very good communication before trip.
Cecil L. would
recommend this plan to a friend or relative.
-
Michelle A
Thank you for your review. The premiums of the policies are determined by the insurance providers. The premiums are based on the age of the travelers, the length of the trip and the cost of the trip. As travelers get older, it can cause the premiums to increase. At this time, due to insurance laws, travel insurance cannot be discounted ore rebated. Like all other types of insurance, such as auto and home, once a policy has ended the policy is deemed used and premium nonrefundable, whether there was a claim filed or not. If you have any questions or concerns, please feel free to call InsureMyTrip at 800-487-4722 and we will be happy to assist you.Oct 02,2019
John Hancock
Silver
Luckily didn’t have to use policy but felt secure knowing we had quality coverage if needed.
Albert R. would
recommend this plan to a friend or relative.
We are sorry to learn of the accidental injury that your wife suffered. The John Hancock Silver plan provides coverage up to 100,000 USD per person for unforeseen, accidental injuries or emergency illnesses which first occur during the trip, and are treated by a physician during the trip. If medical treatment is not obtained during the trip, and the traveler waits until returning home to the United States, the travel insurance expires and you will be responsible for the medical bills. Please call us at 800-487-4722 if you have any questions or concerns. We would be happy to assist you.