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Travel Insurance Reviews John Hancock Insurance Agency, Inc.

John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by Starr Indemnity & Liability Company.

Learn more about John Hancock Insurance.

Customers who have taken a cruise rated John Hancock Insurance Agency, Inc.
4.53 out of 5
910
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
John Hancock Silver
Never had a claim so don't know how good the policy is . Looked good on paper.
Scott Z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Silver
Filed claim for small medical bill.
The processing time was about 6 weeks. Not the fastest but no issues.
Michael A. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Silver
Plan appeared to provide good coverage at a reasonable cost. Filed a claim for a travel delay outbound to our cruise and while it was fully paid, it took 2 months for the process to be completed. Make sure you document EVERYTHING and submit it all.
Paul W. would recommend this plan to a friend or relative.
6 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Bronze
Great price! Thank God I had no
Claim!
Catherine K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
John Hancock Silver
Didn't get sick, didn't cancel trip, didnt miss boat or lose luggage. great
Stephen M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Bronze
Peace of mind for a reasonable price
RUSSELL W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Bronze
Did not have to use the insurance but glad I had it covering our trip in case we needed it!
Janet P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Bronze
Fortunately, we completed the trip and did not need to use the insurance. When we scheduled the river cruise in March 2022, this policy seemed to have the best coverage to meet our needs, and a competitive price.
ROBERT G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Bronze
I did not have to use the plan but it is best to have peace of mind knowing I have insurance while out of the country just in case.
Barbara B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Bronze
Fortunately never needed the insurance plan, but worth the $ for piece of mind. Buying close to the trip definitely drove up the price, so plan at least a month in advance if possible.
Aloise E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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