Travel Insurance Reviews John Hancock Insurance Agency, Inc.
John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by Starr Indemnity & Liability Company.
Learn more about John Hancock Insurance.
The trip included a
cruise
John Hancock
Gold
Had no occasion to use benefits/compensation, but process for enrolling seemed smooth enough.
Dorothy S. would
recommend this plan to a friend or relative.
3 of
7 people found this review helpful
The trip included a
cruise
tour
John Hancock
Bronze
Good plan and reasonable pricing. I was disappointed by the fact that they do not cover baggage delay to your primary residence. Our bag was delayed more than 24 hours but this wasn't eligible for claim as per the representative.
Chaitanya W. would
recommend this plan to a friend or relative.
2 of
4 people found this review helpful
The trip included a
cruise
John Hancock
Silver
Did not file a claim even though the cruise ship ruined my husband's carry on suitcase handle. Didn't realize it until we got home. Grabbed it at terminal and put in car and headed home. Didn't check it over then. Our fault. So can't file with insurance or the cruise line as it's to late now.
Gregory W. would
recommend this plan to a friend or relative.
The trip included a
cruise
John Hancock
Bronze
I needed work on my right knee which took me off the list for the Caribbean tour. I provided the required medical documentation and got my airline money back within a few weeks, no arguments, no hassle. So often I pass on travel insurance. No more. John Hancock through its subsidiary Seven Corners Travel paid off 100%, no hassle. I was very pleased!!
Leslie S. would
recommend this plan to a friend or relative.
1 of
3 people found this review helpful
The trip included a
cruise
tour
John Hancock
Bronze
I made a mistake on my travel dates, which I did not realize until close to leaving. Both InsureMyTrip and John Hancock Insurance Agency were very helpful in rectifying this mistake. Fortunately, I did not need to file a claim.
Sandra R. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
John Hancock
Bronze
It was only one week before my cruise commenced when I had to cancel due to ill health.
Within weeks of submitting my claim I received the full amount due - no complications.
Impressed !!
Within weeks of submitting my claim I received the full amount due - no complications.
Impressed !!
Frank S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
John Hancock
Silver
Although I did not use the trip insurance, it was comforting having it in case I needed it.
Frank L. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Silver
Thankfully, we did not have to use the trip insurance. However, the peace of mind knowing that we had it was valuable.
Kevin B. would
recommend this plan to a friend or relative.
The trip included a
cruise
John Hancock
Bronze
I'm very disappointed in the response I got from the helpline of this policy when I was injured in a boat incident on a cruise ship off the coast of Thailand they were useless in finding me any help or assisting me in any way. Instead they told me to seek my own medical professional help ,change reservations and fly at my own expense and then submit back to them for review and possible payment.
I would not purchase this product again.
I would not purchase this product again.
Richard E. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
tour
John Hancock
Silver
Good price.
Jose R. would
recommend this plan to a friend or relative.
Thank you for your feedback. We hope you had a nice trip.
In regards to Baggage Delay coverages, it is common for travel insurance companies to state that there is coverage if your checked baggage is delayed or misdirected by a Common Carrier for at least the number of hours shown on the certificate, except for return travel to your primary residence.
If you have any additional questions, or would like to discuss the details of your plan, please do not hesitate to contact our team of representatives at 800-487-4722.