Travel Insurance Reviews John Hancock Insurance Agency, Inc.
John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by Starr Indemnity & Liability Company.
Learn more about John Hancock Insurance.
The trip included a
cruise
John Hancock
Silver
Filed claim for small medical bill.
The processing time was about 6 weeks. Not the fastest but no issues.
The processing time was about 6 weeks. Not the fastest but no issues.
Michael A. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
John Hancock
Silver
You really don't know how great an insurance is until you need to file a claim. I had no need to file a claim. However, it certainly gave us peace of mind, knowing if anything did occur we were completely covered. That makes the trip more enjoyable and worry free.
Cherlyn G. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Silver
Thankfully, we did not have to use the trip insurance. However, the peace of mind knowing that we had it was valuable.
Kevin B. would
recommend this plan to a friend or relative.
The trip included a
cruise
John Hancock
Silver
We never needed to use our plan, however, there were circumstances that occurred during our 10 day trip that made us feel more secure because of buying it. First, there were weather problems predicted with our connection that could have caused problems in making our cruise; next there were protests in the city where our cruise started; and finally, there was a last minute strike on the airline on which we were flying home. If any of these situations had become a reality, we felt sure we had a "back-up" plan when we were thousands of miles away from home and not able to speak the language of the country in which we were traveling. The peace of mind was worth cost for us.
Thomas W. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
John Hancock
Silver
Didn't need to use it so can't comment on the claim process.
Brian M. would
recommend this plan to a friend or relative.
The trip included a
cruise
John Hancock
Bronze
When we scheduled our trip , we had purchased insurance through insure my trip with John Hancock. Due to unforeseen circumstances, we had to cancel our planned trip. I contacted the insurance company and they were very helpful in instructing me with the needed documentation and follow up, We are awaiting the refund which we have been told will be arriving shortly,
Mary-Jo F. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
John Hancock
Gold
Having not actually used the insurance, it is difficult to answer some of these questions.
Rhonda K. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Bronze
Plan provided peace of mind.thank you
Patricia L. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Gold
Our trip was canceled in Nov. 2017 by our travel tour company, who closed their co.
It took us until March 2018, after many phone converrsations, letters, copies of contracts, etc that it was finally agreed we deserved our monies we paid for our trip that was canceled for us, not by us.
Until this time we have used John Hancock numerous times with no problems, and would recommend.
It took us until March 2018, after many phone converrsations, letters, copies of contracts, etc that it was finally agreed we deserved our monies we paid for our trip that was canceled for us, not by us.
Until this time we have used John Hancock numerous times with no problems, and would recommend.
Arthur R. would
recommend this plan to a friend or relative.
The trip included a
cruise
John Hancock
Gold
We chose this plan because it covered additional travel after the cruise, which was not possible with the cruise line's insurance (it ended when the cruise ended). The price was a bit higher but worth it. We had a small claim, which we are told will be paid. Overall, a positive experience.
Donald J. would
recommend this plan to a friend or relative.
We are sorry to hear your claim took longer than expected. For future trips and claims, please feel free to contact us if you feel your claim has taken too long. Our “Anytime Advocates†will support you with the travel insurance company if you feel a claim has taken longer than expected or has been unfairly denied.
Please feel free to contact us 1-800-487-4722 if you have any further questions or concerns. We are available 7 days a week.