Travel Insurance Reviews for John Hancock Insurance Agency

John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by Old Republic Insurance Company.

Learn more about John Hancock Insurance.

Customers rate John Hancock Insurance Agency, Inc. plans
(4.61 out of 5)
based on 310 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
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Filed claim
The trip included a
John Hancock Bronze
I was pleasantly surprised at how smoothly the claiming process went. Traveling companion was hospitalized unexpectedly, and medically unable to travel. We got the claim form online, and filed the completed form on January 12. We received payment on the claim on January 30.
Dena S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Empty Comment
The trip included a
John Hancock Gold
Typically, medicare does not cover foreign medical expenses, and some travel insurance plans do not cover travelers with medicare as their primary health insurance. I was glad that this plan offered me primary coverage. It pays to go with a nationally known company. I could concentrate on having fun, and not worry about coverage- especially after 2 younger travelers had to receive casts after falls on-board the ship! For the price of a fancy dinner for 2, I had peace of mind and the confidence to pursue sports I enjoy.
LAURA R. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
John Hancock Silver
Fortunately, the trip went smooth and we didn't need to file a claim. Great comfort in having the insurance.
Brian B. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for a plan that is no longer available.
  • Empty Comment
John Hancock Silver
We had a terrible extended family illness and had to cancel our trip. They sent us the forms and gave us good direction regarding what was needed for the claim. We mailed the documentation to them on December 6. They approved the claim and had the check in the mail to us on December 29th. We are very pleased with this company and will use them again when we rebook the trip.
Donny H. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for a plan that is no longer available.
  • Empty Comment
John Hancock Silver
Appreciate the piece of mind that comes with these types of policies.
todd c. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
John Hancock Silver
This is the second time I used this plan.
I will use it on my next trip in August 2015.
Paula S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
John Hancock Bronze
Gave us peace of mind to know we had it.
Gerald M. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
John Hancock Bronze
I hope that John Hancock reads customer reviews of there service, especially those who filed a claim. Make it fair and very helpful to people who are seeking financial reimbursement, sometimes companies do not excel in this regard.
bruce s. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. InsureMyTrip works with only the top travel insurance providers. We partner only with companies that offer you the right coverage, great service, reliability, and value. All of the insurance companies on our site are rated highly by the Better Business Bureau, have excellent A.M. Best financial ratings, and receive high marks from our customers.
    Dec 09,2014
The trip included a
John Hancock Gold
Great plan and coverage. Always purchase this plan for travel. Very prompt claims processing and great customer service, especially important when you need them for help.
wei jiun y. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
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Value
Claims
Satisfaction
  • Empty Comment
John Hancock Silver
Fortunately, didn't have to make a claim, but felt the bases were covered. Thank you.
Thomas B. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for a plan that is no longer available.
  • Empty Comment
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