Travel Insurance Reviews for John Hancock Insurance Agency

John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by Old Republic Insurance Company.

Learn more about John Hancock Insurance.

Customers rate John Hancock Insurance Agency, Inc. plans
(4.61 out of 5)
based on 357 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
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Filed claim
The trip included a
John Hancock Silver
Fortunately, we did not need to use the plan, but were happy with the coverage offerred.
Clarence M. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
John Hancock Silver
Well, The "proof is in the pudding." Not having to file a claim associated with the insurance, I really can't give a totally thorough review. BUT, all in all, I like the ease of securing the policy. I appreciated the "your trip is about to begin" note. The coverage seemed very good for the price. I'll go with John Hancock again in the future.
HATTON K. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
John Hancock Silver
Well worth the piece of mind to have. We didn't need to file a claim, but I researched and read many reviews on this policy/company and was very confident that it wouldn't have been a problem if we'd had to file one. I'd buy this policy from the same company again.
Arnold S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
John Hancock Silver
I love what you've done with your webpage, it makes future trips much easier to ensure. We keep coming back and continue to use your products.
Thomas S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
John Hancock Silver
Obtaining the plan was easy since it was clearly spelled out. With everything else to do for a last minute trip it was nice not to have to spend hours researching the plans. I will most likely use the same plan in the future.
Eugene S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
John Hancock Bronze
I was pleasantly surprised at how smoothly the claiming process went. Traveling companion was hospitalized unexpectedly, and medically unable to travel. We got the claim form online, and filed the completed form on January 12. We received payment on the claim on January 30.
Dena S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
Claims
Satisfaction
  • Empty Comment
The trip included a
John Hancock Gold
Typically, medicare does not cover foreign medical expenses, and some travel insurance plans do not cover travelers with medicare as their primary health insurance. I was glad that this plan offered me primary coverage. It pays to go with a nationally known company. I could concentrate on having fun, and not worry about coverage- especially after 2 younger travelers had to receive casts after falls on-board the ship! For the price of a fancy dinner for 2, I had peace of mind and the confidence to pursue sports I enjoy.
LAURA R. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
John Hancock Silver
Fortunately, the trip went smooth and we didn't need to file a claim. Great comfort in having the insurance.
Brian B. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
John Hancock Silver
We had a terrible extended family illness and had to cancel our trip. They sent us the forms and gave us good direction regarding what was needed for the claim. We mailed the documentation to them on December 6. They approved the claim and had the check in the mail to us on December 29th. We are very pleased with this company and will use them again when we rebook the trip.
Donny H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
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Value
Claims
Satisfaction
  • Empty Comment
John Hancock Silver
Appreciate the piece of mind that comes with these types of policies.
todd c. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
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