Travel Insurance Reviews John Hancock Insurance Agency, Inc.

John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by Old Republic Insurance Company.

Learn more about John Hancock Insurance.

Customers who have rated John Hancock Insurance Agency, Inc.
4.59 out of 5
299
ratings and reviews
95%
recommended
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Cruise
Filed claim
The trip included a
tour
John Hancock Bronze
I had to send an email to get an ID card for this trip 2 months after I paid the premium. It should have been automatic.
Edward P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
John Hancock Bronze
I had a terrible time dealing with Seven Corners the agency who handled a claim for car damage. They sent me forms for the wrong company who sent it back to me delaying the claim a month.
They finally processed it, and a rep said they would send me a $25 gift card to make up for the problems. I never got it until I emailed them. When it finally arrived the cover letter had the wrong name on it! Very poorly organized company. I am taking a long trip to Europe this summer 2016 and will never use them again. Would NOT RECOMMEND.
Joan G. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
John Hancock Gold
I liked the coverage very much, filing a claim was a bit challenging because of the level of detail wanted. But the claim was paid, and I am basically satisfied. Response could have been more rapid.
Douglas B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
tour
John Hancock Gold
The administrative personnel were very helpful in signing up for the plan and in answering our questions.The real proof of how good a company is when they have to handle a claim-which nobody wants to happen anyway.
william d. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
John Hancock Gold
The cost of the plan and benefits were better rhan what I was being offered theough the tour group I booked with. I am thankful I did not have to fule a claim. For this reason only I am, of course, unable to provide feed back on the service aspect
Lori J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
John Hancock Gold
I had no problems and did not file any claims. I wish the cost were less, but otherwise I'm satisfied.
Dorothy J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
John Hancock Gold
While we didn't have to use the plan, we knew we had a safety net.
Robert H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
John Hancock Gold
Since I never used the Plan I really can't comment on how good the plan was. Only if you need the benefits can you accurately respond.
Barbara T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
John Hancock Silver
I was thankful I didn't need to use my plan but was grateful that I had the coverage if I would have had to use it.
Janice P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
John Hancock Silver
Whenever we travel we use Insuremytrip and always feel secure with the knowledge that our trip is fully insured. We choose John Hancock because it fulfilled all of our requirements.
Harold H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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