Travel Insurance Reviews John Hancock Insurance Agency, Inc.
John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by Starr Indemnity & Liability Company.
Learn more about John Hancock Insurance.
The trip included a
tour
John Hancock
Silver
If I could give you more than 5 stars I would. I injured my knee and it required major surgery. We had planned the trip of a life time with our church group to Israel. So along with the surgery and disappointment of not going, we had to deal with submitting a claim to get most of our money back. In the high stress period, what we did not need was another problem. I was a little concerned, due to previous experiences with other insurance companies, but filing the claim and getting paid was extremely easy. They responded promptly upon filing the claim, and with a very short time, we had our check for exactly what we expected. Kudo's to an insurance company that not only pays out a legitimate claim, but makes the client jump through no hoops to collect. We simply had to fill out the paper work, get our Doctors verification and wait a very short time to get our money. I have had very few insurance claims in my life, but this was by far the least amount of work and time to receive our money. You do not deserve just 5 stars, you deserve ten for the way our claim was handled. Thank you, it was very appreciated in a extremely stressful point in our lives.
James H. would
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
The trip included a
tour
John Hancock
Silver
Didn't need it, but better safe than sorry.
Frank S. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Bronze
Thankfully we did not use the plan but having the coverage offered a peace of mind that was worth the investment.
David O. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Bronze
Will use again, very easy to navigate the website and choose a plan.
Kathryn G. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Bronze
Definitely recommend for ease of choosing a plan and great communication - would use again!
Cary B. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Bronze
Super easy to sign up and the online feedback was great, very helpful rep and no complaints at all!
Joseph M. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Bronze
If you are anxiety prone or suspect that "foreign" cuisine might be challenging for you, this is protection you should probably consider. Due to our age; my husband's aversion to any food other than basic meat and potatoes and the many different areas we traveled to - including the Amazon, we think this was worth the cost.
Teri P. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
John Hancock
Silver
For many years, I have used insuremytrip to compare and purchase insurance for trips in the US and abroad. I have always been pleased with the plans that have been offered and the price points based on the cost of a trip.
Carl Y. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Bronze
It's difficult to review a plan that one doesn't utilize. I appreciated the "peace of mind" that comes with the purchase.
Robert G. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Bronze
Only reason I gave 4 instead of 5 stars on the "all items covered" and "promptly and fairly" questions was because the checks I received indicated there was a letter coming AND I expected a third check for incidentals. After waiting till after the holidays and not receiving a third check or a letter I called and found out the letter was actually an email and it had been sent to an incorrect email address. It took a day or so for the email to be resent and it explained that incidentals were not covered by the policy I purchased. The explanation of everything else covered was fair and reasonable.
Roy M. would
recommend this plan to a friend or relative.