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Travel Insurance Reviews John Hancock Insurance Agency, Inc. Bronze

The Bronze plan is the most economical policy offered by John Hancock and includes basic limits of coverage such as Trip Cancellation, Trip Interruption, Travel Delay, Baggage, and Medical coverage. This plan allows you to insure trip costs up to $15,000, making it ideal for insuring smaller, less expensive trips.

To learn more, see the John Hancock Insurance Bronze product page.

Customers rated the John Hancock Insurance Agency, Inc. Bronze plan
4.51 out of 5
1,001
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
cruise
John Hancock Bronze
my bags were delayed 6 hours. I had a 12 hour plan. Not sure if the price difference would be worth it to get a lesser hour delay plan. thankfully didn't need to use the plan but peace of mind knowing we have it just in case
Jeffrey D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for taking time to reply. Your John Hancock Bronze plan provided Baggage Delay for up to a Maximum of $250 / Daily Limit of $250 per person if your baggage was delayed for a minimum of 12 hours. We suggest that you give us a call at (800) 487-4722 prior to your next purchase to discuss your options.
    Jan 25,2019
John Hancock Bronze
It is hard to rate an insurance plan that I didn't have to use. However, it seemed to be just what I needed and at a very reasonable cost.
Suzanne P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Bronze
Only reason I gave 4 instead of 5 stars on the "all items covered" and "promptly and fairly" questions was because the checks I received indicated there was a letter coming AND I expected a third check for incidentals. After waiting till after the holidays and not receiving a third check or a letter I called and found out the letter was actually an email and it had been sent to an incorrect email address. It took a day or so for the email to be resent and it explained that incidentals were not covered by the policy I purchased. The explanation of everything else covered was fair and reasonable.
Roy M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Bronze
This plan provided a comfort zone for travel abroad as an older person. No one expects to become ill when traveling, but if that happens you definitely want to feel that you are going to be cared for or returned home when required.
Chrystin P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Bronze
I'm glad I purchased the plan, but I didn't need to use it. So hopefully if I did it would have been good.
Freda E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Bronze
pleased policy was not utilized!
eugene w. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Bronze
Will use JH again on our next trip but will benchmark other providers.
Marc C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Bronze
Glad I didn't have to use it, but always comforting to know it's there.
Sally B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Bronze
Fortunately, we didn't have to use any of your services. We almost did when they closed all the streets in Manhattan due to the bombs, then we would have missed our flight. But we left few hours before it all happened.
We will consider your services again for our next trip
Thank you
SAMUEL E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Bronze
I found this plan covered items I wanted at a reasonable price. Fortunately I did not file a claim.
Paul L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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