Travel Insurance Reviews John Hancock Insurance Agency, Inc. Gold
Offering the highest coverage limits of the three plans provided by John Hancock, the Gold plan offers the most included coverage as well as optional upgrades. This plan offers Trip Cancellation and Trip Interruption, as well as many other coverages including Missed Connection and Itinerary Change. These coverages could come in handy if a covered common carrier delay causes you to miss your cruise departure or if your travel supplier changes your covered trip itinerary after your departure date.
To learn more, see the John Hancock Insurance Gold product page.
The trip included a
tour
John Hancock
Gold
Very high cost but in line with other provideers
Peter C. would
recommend this plan to a friend or relative.
3 of
5 people found this review helpful
John Hancock
Gold
Fortunately, I didn't need to use my coverage, but felt confident that I was well covered.
Bonnie D. would
recommend this plan to a friend or relative.
John Hancock
Gold
I initiated a call to your office, January 19, to find out what was happening with my claim. I gather from the person I spoke with that my paperwork was received on January 8, that a letter of denial was available on January 15 and still sitting in your office on January 19. Finally I called and only after I said I had not heard anything, did they tell me a letter had been written several, days prior, was actually sitting in their office, and would be sent...another two weeks went by. The exact same thing happened when I sent the letter of appeal...no letter at all in response..I called and they said they had denied the appeal but still today I have not received a letter stating the reason why. I will never use Insure my Trip/Seven Corners again nor advise my clients to do so...a terrible lack of communication, not once but twice.
Lee H. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
-
Zac
Thank you for your feedback on the policy. We are sorry to learn that your claim was denied and that the correspondence was delayed in arriving to you. John Hancock Travel Insurance Agency Inc. has informed us that the claims administrator will be contacting you shortly to verify your mailing address, and will also be emailing the letter to you.Mar 01,2016
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