Travel Insurance Reviews John Hancock Insurance Agency, Inc. Gold
Offering the highest coverage limits of the three plans provided by John Hancock, the Gold plan offers the most included coverage as well as optional upgrades. This plan offers Trip Cancellation and Trip Interruption, as well as many other coverages including Missed Connection and Itinerary Change. These coverages could come in handy if a covered common carrier delay causes you to miss your cruise departure or if your travel supplier changes your covered trip itinerary after your departure date.
To learn more, see the John Hancock Insurance Gold product page.
The trip included a
cruise
tour
John Hancock
Gold
The good news, I never had to use the plan. I do have underlying health concerns so I pick a great plan. I was an insurance agent for 33 years and sold some of product during that period. Our agency had our retirement plan with JH and I was the active administrator.
Richard L. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
tour
John Hancock
Gold
Very high cost but in line with other provideers
Peter C. would
recommend this plan to a friend or relative.
3 of
5 people found this review helpful
The trip included a
tour
John Hancock
Gold
My flight was cancelled and no flights were available for this and the following days. I didn't get any refund from airline for the cancelation because it was connected flight. We rented a car and drove 16 hours to get home next day. I filed the claim and got a full refund for car rental and other expenses on the way back. Claim was paid within 2 months. I would use this insurance again.
Olga K. would
recommend this plan to a friend or relative.
8 of
10 people found this review helpful
The trip included a
tour
John Hancock
Gold
Thankfully didn't need to apply for coverage but was extremely satisfied with policy features and InsureMyTrip's email communication in prep for my departure etc.
Susanne H. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Gold
My husband was admitted to hospital a day after we landed in London, on second day of our trip . We had already checked in for the next flight. It wasn't easy to find how to infirm you but I did so by email.
It was nearly impossible to figure out how to actually file a claim. But I persisted, and it has now been paid.
Claim was all by email and attached files. Eventually a check came for cruise part with some asterisks stating a letter would be sent about the medical part. No letter ever arrived! Eventually i sent another email and the claim was processed.
It was nearly impossible to figure out how to actually file a claim. But I persisted, and it has now been paid.
Claim was all by email and attached files. Eventually a check came for cruise part with some asterisks stating a letter would be sent about the medical part. No letter ever arrived! Eventually i sent another email and the claim was processed.
Brenda R. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
tour
John Hancock
Gold
It took longer than I expected about 7 weeks to fully process my claim
Dean F. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Gold
The best plan is one you don’t use which was the case. I had to use one in the past due to my mother going into the hospital. The fact that I had the insurance provided a great savings. I require international health insurance as I am on Medicare. I will continue to purchase policies that cover health and inadvertent cancellation coverage because of what happened in the past.
An important part of the insurance for me is evacuation fron the point of incident. This is not readily apparent in any of your policy descriptions. I suggest that you add this to your policy descriptions.
An important part of the insurance for me is evacuation fron the point of incident. This is not readily apparent in any of your policy descriptions. I suggest that you add this to your policy descriptions.
George K. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Gold
i did not file a claim which is most important part of review. i can say when i called them to add more days to plan they had very nice and helpful staff.
patti w. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Gold
Probably could skip trip cancellation costs...good idea though to have emergency medical evacuation coverage
Charlotte P. would not
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Gold
I filed a claim because one day of my trip was rerouted due to security problems in Ethiopia and I incurred a loss. I received the maximum daily allowance for this itinerary change from John Hancock. When I called John Hancock about the claim, once in Ethiopia and once when I got home, each time the agent was courteous and competent. After sending my documentation, the check arrived in about 2 weeks.
LYNN C. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
"• Are you hyper-aware of the cost of your travel arrangements?
• Are you concerned an injury or illness of you or a loved one may affect your trip?
• Are you traveling during a heightened risk of severe weather, like the holidays or hurricane season?
• Does your trip include prepaid nonrefundable expenses such as cruises, tours, flights, home rentals, car rentals or event tickets?"
If your answer to any of these questions is yes, then you should consider covering the cost of your trip.
In the future, you may wish to call InsureMyTrip at 800-487-4722 for assistance in securing competitive quotes.