Travel Insurance Reviews MH Ross

M.H. Ross Travel Insurance Services designed its first custom travel insurance program in 1961, beginning a long and prosperous relationship with travelers. Their team of experienced specialists and technical experts in the travel insurance industry work together to provide you with prompt and professional service, anticipating your needs and solving your problems before they occur.

Learn more about M.H. Ross.

Customers who have and visited the United States rated M.H. Ross
4.41 out of 5
39
ratings and reviews
92%
recommended
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Cruise
Filed claim
M.H. Ross Advantage Bridge
No comment.
HON WAH Y. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
M.H. Ross Advantage Asset
It took many calls and over 2 months from the time I submitted my claim until I was paid. Over the course of 2 weeks, I called every other day and was never able to get through to talk to anyone but the general customer service representatives that answered the phone. This company should not be allowed to sell on this website! I had to file with the insurance commissioner and an advocate through InsureMyTrip.
Jennifer J. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. We are pleased to learn that your claim was paid. Thank you giving us a chance to advocate on your behalf. We apologize on behalf of the insurance provider for your claim taking an unusually long time to resolve. In the future, as soon as you start to experience difficulties with the claims process, please contact InsureMyTrip.
    Oct 13,2015
M.H. Ross Advantage Asset
No comments.
HON WAH Y. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
M.H. Ross Advantage Asset
I haven't reviewed these plans in the past, but this was the first time we ever purchased and had to use the plan. We had flights at both the start and end of our trip cancelled, leading to delays and loss of hotel/extended hotel stays. TripMate, the claims administrator for M.H. Ross, was great about paying our claim. We received the money less than a month after submitting the claim. A couple of caveats - they are not very good at communicating the claims status, and you have to make sure you have documented proof of everything - which is no surprise. My advice is if you get in a situation where you need a claim, copy every document, especially for flight cancellation. They wanted both our old and new boarding passes, which normally you give at the gate, but we made copies of them beforehand. Overall, the experience was an A+. They never questioned any of our claims,and payed us very promptly. What more could you want?
Peter S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
M.H. Ross Advantage Asset
nil
HON WAH Y. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
M.H. Ross Advantage Asset
Easy process to insure our trip. It's all about
peace of mind.
Douglas S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
M.H. Ross Advantage Asset
Great plan at reasonable price. easy to purchase.
Honwah Y. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
M.H. Ross Advantage Asset
We had to cancel out trip because my mother-in-law got sick and my wife had to take care of her. We received a full refund from M.H. Ross Advantage within a month. Of course it required some paperwork to be done, but it was pretty reasonable.
Alex S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
M.H. Ross Advantage Asset Plus
It was good security.
Doak D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
M.H. Ross Advantage Asset
The insurance was easy to obtain because of the simple purchase process.
dennis t. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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