Travel Insurance Reviews TripAssure
TripAssure (formerly MH Ross) designed its first custom travel insurance program in 1961, beginning a long and prosperous relationship with travelers. Their team of experienced specialists and technical experts in the travel insurance industry work together to provide you with prompt and professional service, anticipating your needs and solving your problems before they occur.
Learn more about TripAssure.
The trip included a
tour
TripAssure
Advantage Asset
Fortunately did not need, but good to have on an expensive trip.
Alisa K. would
recommend this plan to a friend or relative.
The trip included a
tour
TripAssure
Advantage Asset
Fortunately I did not need it, but good to have on an expensive trip.
Leslie K. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
TripAssure
Advantage Asset Plus
This plan covered the items I needed at a reasonable price.
Randall R. would
recommend this plan to a friend or relative.
The trip included a
tour
TripAssure
Advantage Bridge
Covered the important things like emergency medical evacuation. And most of coverages on the plan are primary which means that you don't have to collect from someone else first.
Gertrude c. would
recommend this plan to a friend or relative.
The trip included a
tour
TripAssure
Advantage Asset Plus
I purchased this MH Ross plan because it was the cheapest available that included a Cancel-for-any-reason benefit that I wanted on my hotwire.com nonrefundable hotel room reservation. Unfortunately my plans did end up changing so I had to file a claim.
I figured since this was a cancel-for-any-reason claim it would be pretty fast, but it wasn't really. They received the claim on July 11, I heard nothing until Aug 6th, where they said I needed to get a confirmation from Hotwire showing the room was cancelled without a refund. Got that and e-mailed it to them on the same day.
Didn't hear anything until Aug 18th, when they said it was only going to be paid based on half the room cost, because on my hotwire confirmation it said 2 people (I simply forgot to change their default booking option on the site, but the price is the same whether its 1 or 2 people as they are all based on double occupancy). So obviously I disputed that, and they said they would research it and get back to me. Not hearing anything I e-mailed Insuremytrip for assistance on the 21st, and that's all it took. Got a call from a customer advocate that same day saying its all been resolved. Got a call from MH Ross the next day saying the final payment is in the system and I'll be getting a check in a few weeks.
Definitely glad everything worked out, although I do feel like this should have gone much quicker, especially for a cancel-for-any-reason claim which doesn't involve getting medical records, etc. I applaud Insuremytrip for having a great customer advocate program, I'll keep coming back for that reason alone.
I figured since this was a cancel-for-any-reason claim it would be pretty fast, but it wasn't really. They received the claim on July 11, I heard nothing until Aug 6th, where they said I needed to get a confirmation from Hotwire showing the room was cancelled without a refund. Got that and e-mailed it to them on the same day.
Didn't hear anything until Aug 18th, when they said it was only going to be paid based on half the room cost, because on my hotwire confirmation it said 2 people (I simply forgot to change their default booking option on the site, but the price is the same whether its 1 or 2 people as they are all based on double occupancy). So obviously I disputed that, and they said they would research it and get back to me. Not hearing anything I e-mailed Insuremytrip for assistance on the 21st, and that's all it took. Got a call from a customer advocate that same day saying its all been resolved. Got a call from MH Ross the next day saying the final payment is in the system and I'll be getting a check in a few weeks.
Definitely glad everything worked out, although I do feel like this should have gone much quicker, especially for a cancel-for-any-reason claim which doesn't involve getting medical records, etc. I applaud Insuremytrip for having a great customer advocate program, I'll keep coming back for that reason alone.
Shane G. would
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
The trip included a
tour
TripAssure
Advantage Complete
This should have been my first stop for travel insurance shopping. It will be now!
David W. would
recommend this plan to a friend or relative.
The trip included a
tour
TripAssure
Advantage Asset
Concerned about possible issues that could arise that would affect our three week trip to Italy, I reviewed several insurance options that would cover us with specifics issues before and/or during our trip and this plan covered us. Thank you.
Yenesis A. would
recommend this plan to a friend or relative.
The trip included a
tour
TripAssure
Advantage Asset Plus
Did not have to use it so happy about that. Unable to review their clams process.
David E. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
TripAssure
Advantage Asset
It gives you piece of mind
alison m. would
recommend this plan to a friend or relative.
The trip included a
tour
TripAssure
Advantage Asset Plus
Affordable and provided great coverage compared to other companies.
Joan B. would
recommend this plan to a friend or relative.