Travel Insurance Reviews MH Ross

M.H. Ross Travel Insurance Services designed its first custom travel insurance program in 1961, beginning a long and prosperous relationship with travelers. Their team of experienced specialists and technical experts in the travel insurance industry work together to provide you with prompt and professional service, anticipating your needs and solving your problems before they occur.

Learn more about M.H. Ross.

Customers who have rated M.H. Ross
4.49 out of 5
369
ratings and reviews
94%
recommended
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Cruise
Filed claim
The trip included a
tour
M.H. Ross Advantage Asset
Everything looked good on paper which is why I chose the MH Ross Advantage Asset plan. Fortunately I did not have to test it so I cannot say more on claims.
Deidre W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
M.H. Ross Advantage Asset
As an older adult, I like the peace of mind trip insurance gives me. This time everything was fine but we have had to cancel trips due to illness in the past and our claims were handled very professionally.
Robert E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
M.H. Ross Advantage Asset
Sorry but I didn't have to use the plan. I chose the M.H. Ross Advantage Asset plan so I felt protected in case of anything.. So THANK YOU.
Brett L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
M.H. Ross Advantage Bridge
My original review of MH Ross was not very favorable due to MH Ross's processing of my claim. However, InsureMyTrip became an advocate on my behalf and with there diligence and persistence MH Ross finally paid my claim. The process was very exhausting for me due to the conditions which initiated the claim in the first place and I was ready to give up. However, the advocate didn't and stuck with it and took charge. She kept me informed the entire time and last week (4 months after date of injury) she was contacted by MH Ross with the good news that all parts of my claim were being paid. The representative was professional, helpful, caring and understanding and I will always use InsureMyTrip to select my choices for travel insurance. Thank you for being the bright spot in this experience. I feel like I have made a friend for life with her.
James B. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
M.H. Ross Advantage Asset
Selecting a plan was very easy with the ability to view several choices side-by-side. We got a plan with better coverage than what was offered by our tour operator for less than half the price. We recommended InsureMyTrip to others in our group for their next trip.
Timothy W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
M.H. Ross Advantage Asset
It took many calls and over 2 months from the time I submitted my claim until I was paid. Over the course of 2 weeks, I called every other day and was never able to get through to talk to anyone but the general customer service representatives that answered the phone. This company should not be allowed to sell on this website! I had to file with the insurance commissioner and an advocate through InsureMyTrip.
Jennifer J. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. We are pleased to learn that your claim was paid. Thank you giving us a chance to advocate on your behalf. We apologize on behalf of the insurance provider for your claim taking an unusually long time to resolve. In the future, as soon as you start to experience difficulties with the claims process, please contact InsureMyTrip.
    Oct 13,2015
The trip included a
tour
M.H. Ross Advantage Bridge
Happily, I did not have need to use the plan.
Elizabeth H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
M.H. Ross Advantage Asset
The insurance policy gave me the confidence that I was getting the protection I paid for. Having the customer service representatives answer all of my questions in full was very reassuring that I was covered. The price was well worth the peace of mind!
Kelly S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
M.H. Ross Advantage Asset
It seemed like a good plan and the cost seemed reasonable. It was nice to know there was a help line available. I would use the company again.
Jean H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
M.H. Ross Advantage Asset
I would be better for our family if the window for qualifying for time sensitive benefits was extended because we always book 11 months in advance.
LESLIE R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. We hope that you find our reply helpful.

    The best time to purchase travel insurance is right after you put money down towards your trip. Some policies include time sensitive benefits which are but not limited to pre-existing condition waiver, financial default, Cancel For Any Reason and Cancel For Work Reasons. Most plans require that you purchase a policy within 10 - 30 days of your initial trip payment, and insure all prepaid non refundable trip costs to receive these time sensitive benefits.

    If you typically purchase trips well in advance, we advise you to insure the intial deposit within the required time frame. You would then call us to add subsequent trip payments onto your existing policy within 10-30 days after making each trip payment. By proceeding in this fashion, you would be able to secure travel insurance that includes time sensitive benefits.
    Sep 19,2015
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