Travel Insurance Reviews for M.H. Ross Advantage Asset

The Advantage Asset plan from M.H. Ross offers Trip Cancellation and Trip Interruption coverage as well as a broad range of other coverages to help protect you while you are traveling. Post-departure coverages such as Baggage, Travel Delay, Medical, and Emergency Medical Evacuation can help to reimburse you for covered incidences that may occur while you are traveling.

To learn more, see the M.H. Ross Advantage Asset product page.

Customers rate the M.H. Ross Advantage Asset plan
(4.57 out of 5)
based on 176 ratings and reviews.
96% of customers would recommend this plan to a friend or a relative.
Show
Sort by
Filed claim
M.H. Ross Advantage Asset
I haven't reviewed these plans in the past, but this was the first time we ever purchased and had to use the plan. We had flights at both the start and end of our trip cancelled, leading to delays and loss of hotel/extended hotel stays. TripMate, the claims administrator for M.H. Ross, was great about paying our claim. We received the money less than a month after submitting the claim. A couple of caveats - they are not very good at communicating the claims status, and you have to make sure you have documented proof of everything - which is no surprise. My advice is if you get in a situation where you need a claim, copy every document, especially for flight cancellation. They wanted both our old and new boarding passes, which normally you give at the gate, but we made copies of them beforehand. Overall, the experience was an A+. They never questioned any of our claims,and payed us very promptly. What more could you want?
Peter S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Empty Comment
The trip included a
M.H. Ross Advantage Asset
Found it easy to purchase the plan. Had peace of mind before and during my trip knowing I had it.
Lisa G. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
M.H. Ross Advantage Asset
Usually I just do it myself online, but this time I had some questions and called. The CSR was terrific and well informed. She was able to answer my questions and as a result I was able to buyer a slightly less expensive policy between the two I was considering.
Anne R. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
M.H. Ross Advantage Asset
M.H. Ross is a wonderful company. While I did not file a claim for this trip, I did file a claim for my previous trip. I had to cancel my trip due to the death of my grandmother. Within three weeks of sending them my grandmother's death certification, M.H. Ross refunded the remaining amount of my airfare. I highly recommend M.H. Ross for all your travel needs. Excellent company!
Olusola T. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
M.H. Ross Advantage Asset
This policy offered the coverages I needed at a fair price.
Tammy S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
M.H. Ross Advantage Asset
I had a bad head cold and was unable to participate in a prepaid unrefundable scuba diving day. The dive operater wrote a receipt, signed with her contact email address to verify the legitimacy of the incident. But because I was not "evaluated by a physician" it would not be worth filing.
Karen T. would not recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Cindy
    Photo
    Thank you for your review. We are sorry to hear that you were ill during your trip. You bring up an excelent point about travel insurance. When becoming ill or injured, while on a trip, it is necessary to seek medical attention while on your trip in order to have coverages such as interruption and medical expenses reimbursed through your insurance coverage. Also, be sure to get copies of medical records and an itemized receipt. Don't forget that you can always call the 24-hour emergency assistance number for guidance. They are there for more than just emergencies and can provide other services as well.
    Mar 04,2015
The trip included a
M.H. Ross Advantage Asset
After filing a claim for a cancelled trip, our experience with this company was terrible. We continually had to call them to track the claim and every time they would say we needed to send more paperwork. Some receipts we sent them 4 times. We even had one of the tour operators email us to ask why they kept asking him for the same information. It took about 6 months for us to get about half of our money back. The one good thing I will say is about InsureMyTrip, who stepped in to help us at one point and were great to deal with.
Michael H. would not recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. We are pleased that you allowed InsureMyTrip to advocate on your behalf. In the future, please reach out to us sooner.

    We are sorry to learn that you were dissatisfied with the claims service. We apologize on behalf of the claims administrator that your claim took an unusually long time to process, and that you were repeatedly asked to provide documentation that had already been submitted. Depending upon the complexity of the claim, and how readily available the claims documentation is, claims processing should take anywhere between 3-8 weeks.
    Mar 18,2015
M.H. Ross Advantage Asset
The only downside to a plan like this is the fairly restrictive refund policy if you decide not to keep the coverage.
Sjon W. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Cindy
    Photo
    Thank you for your review. In general, review periods on travel insurance policies are an industry standard. It may be possible, however, to find an insurance provider that has a longer review period than the typical 10-14 days. For future trips, please call Customer Service at 800-487-4722 for assistance in finding a plan that better meets your needs.
    Feb 26,2015
The trip included a
M.H. Ross Advantage Asset
This plan offered the right combination of coverage that I was looking for.
Brooke D. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
M.H. Ross Advantage Asset
We almost missed our trip by being snowed in at the airport. That would have left me a basket case if not for this travel insurance.
Christine V. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Show reviews per page.