Travel Insurance Reviews Nationwide
In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.
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The trip included a
cruise
tour
Nationwide Mutual Insurance
Essential
First of all, we had a group of 10 people on a plan.
Had bad weather in Wisconsin and our flight to Houston was cancelled. We were to join a cruise in Houston but because of the delay, we had to join in Cozumel and had to take a flight to get there and had a hotel stay. This should be a simple trip interruption claim from Nationwide, and this is what their agents told me. That was a month ago, submitted all of the information. they literally just asked for the same information again. I had submitted to another travel insurance company for someone and had their cash back to them in 2 weeks.
Based on my experience, you can fine better insurance,
Had bad weather in Wisconsin and our flight to Houston was cancelled. We were to join a cruise in Houston but because of the delay, we had to join in Cozumel and had to take a flight to get there and had a hotel stay. This should be a simple trip interruption claim from Nationwide, and this is what their agents told me. That was a month ago, submitted all of the information. they literally just asked for the same information again. I had submitted to another travel insurance company for someone and had their cash back to them in 2 weeks.
Based on my experience, you can fine better insurance,
Cole K. would not
recommend this plan to a friend or relative.
The trip included a
tour
Nationwide Mutual Insurance
Essential
The trip was cancelled, and I received all my money back from the trip so I didn't file a claim.
Ann M. would
recommend this plan to a friend or relative.
The trip included a
tour
Nationwide Mutual Insurance
Essential
At the cost of vacations anymore, and with ailing parents, the idea of vacation insurance is necessary or worth considering depending on your personal situation.
LAURA S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Nationwide Mutual Insurance
Essential
The Essential Plan covers the items we're most concerned about and is priced well.
Jami N. would
recommend this plan to a friend or relative.
Nationwide Mutual Insurance
Essential
After experiencing significant challenges with Nationwide during a claim process that stemmed from a 28-hour flight delay, including bureaucratic hurdles and a lack of clear communication which led to a disappointing compensation outcome, I initially rated my experience quite poorly. However, two weeks following my initial review, Nationwide took the initiative to reach out. In this follow-up, they offered a more detailed explanation of the claims process. Additionally, they provided additional benefits which, while not fully compensating for additional costs incurred, reflected a degree of consideration and customer care that was previously absent.
This proactive approach and willingness to engage and address customer concerns have significantly altered my perception of Nationwide. While the initial experience was far from satisfactory, the subsequent effort to rectify issues demonstrates a commitment to customer satisfaction that should be acknowledged. Still, Nationwide can improve its initial claims process and communication, they are willing to listen to feedback and take steps to improve their customer's experience. While not entirely satisfied, I would consider using them again.
This proactive approach and willingness to engage and address customer concerns have significantly altered my perception of Nationwide. While the initial experience was far from satisfactory, the subsequent effort to rectify issues demonstrates a commitment to customer satisfaction that should be acknowledged. Still, Nationwide can improve its initial claims process and communication, they are willing to listen to feedback and take steps to improve their customer's experience. While not entirely satisfied, I would consider using them again.
Michael B. would not
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Essential
Our vacation was great,thank for the coverage
Tommy G. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Essential
I’ve used Insure My Trip to book insurance for several trips and will continue to do so. I’ve also had Nationwide multiple times. Luckily, I didn’t have to file a claim this trip but have in the past. Nationwide made the claim process easy and reimbursement was timely.
Charlotte A. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Choice Cruise
Having insurance is expensive. Not having it could be expensive too. When someone travels often the money adds up. I wish there could be some middle ground.
Darlene S. would
recommend this plan to a friend or relative.
1 of
3 people found this review helpful
The trip included a
cruise
tour
Nationwide Mutual Insurance
Essential
The proof of whether this is a good plan can only be discovered if you need it! We didn’t use it, our trip went fine so I have NO idea if this is a good plan.
Lisa T. would
recommend this plan to a friend or relative.
The trip included a
tour
Nationwide Mutual Insurance
Essential
It is always good to have insurance and especially when you do not have to use it. I think the price I paid for the coverage was good. I would look at using this company again.
Richard K. would
recommend this plan to a friend or relative.