Travel Insurance Reviews Nationwide
In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.
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The trip included a
cruise
tour
Nationwide Mutual Insurance
Essential
Travel insurance is a necessity in these days, but it is largely a scam because companies (hotels, airlines, tour operators) want to charge for services they don’t provide when something changes for their customers. It should be the companies buying insurance to cover their losses, not consumers. Unfortunately, unless there are better consumer protections in the future, these policies will continue to be important. This was the cheapest we found to cover what we needed.
Lisa D. would
recommend this plan to a friend or relative.
Nationwide Mutual Insurance
Essential
After experiencing significant challenges with Nationwide during a claim process that stemmed from a 28-hour flight delay, including bureaucratic hurdles and a lack of clear communication which led to a disappointing compensation outcome, I initially rated my experience quite poorly. However, two weeks following my initial review, Nationwide took the initiative to reach out. In this follow-up, they offered a more detailed explanation of the claims process. Additionally, they provided additional benefits which, while not fully compensating for additional costs incurred, reflected a degree of consideration and customer care that was previously absent.
This proactive approach and willingness to engage and address customer concerns have significantly altered my perception of Nationwide. While the initial experience was far from satisfactory, the subsequent effort to rectify issues demonstrates a commitment to customer satisfaction that should be acknowledged. Still, Nationwide can improve its initial claims process and communication, they are willing to listen to feedback and take steps to improve their customer's experience. While not entirely satisfied, I would consider using them again.
This proactive approach and willingness to engage and address customer concerns have significantly altered my perception of Nationwide. While the initial experience was far from satisfactory, the subsequent effort to rectify issues demonstrates a commitment to customer satisfaction that should be acknowledged. Still, Nationwide can improve its initial claims process and communication, they are willing to listen to feedback and take steps to improve their customer's experience. While not entirely satisfied, I would consider using them again.
Michael B. would not
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Prime
It is hard to review since I didn’t use the insurance. However, I felt comfortable with the policy that I bought.
Patrick M. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Luxury Cruise
While the plan seemed pricey, I did appreciate that they let us transfer the policy when a member of our original travel plans developed a serious illness and we had to change to a different trip.
Sharon S. would
recommend this plan to a friend or relative.
1 of
3 people found this review helpful
Nationwide Mutual Insurance
Essential
We have previously used Nationwide through Insuremytrip for trip insurance, and in one case needed to make a claim. Nationwide covered our losses with no issues, and so we now default to them (and Insuremytrip) when buying trip insurance. Although we did not need to make a claim this time, we were able to book everything with the peace of mind that we would not be out a bunch of money should something unforeseen happen.
William S. would
recommend this plan to a friend or relative.
Nationwide Mutual Insurance
Prime
We're very glad we got the Nationwide Mutual Insurance Prime plan because we ended up getting COVID on our trip to Iceland and the plan covered and reimbursed us for the return flights we had to miss, an additional week of lodging and car rental, and new return flights.
It was hard to tell what paperwork we needed, but to be sure we got an official government PCR test and submitted the certificate we got from that as part of our claim. We filed as soon as we got back home. It took about 3 months, and then out of the blue we just got checks in the mail saying our claim was accepted. So overall, would have appreciated better documentation on what paperwork was needed, what is covered, etc, but it worked out well for us.
It was hard to tell what paperwork we needed, but to be sure we got an official government PCR test and submitted the certificate we got from that as part of our claim. We filed as soon as we got back home. It took about 3 months, and then out of the blue we just got checks in the mail saying our claim was accepted. So overall, would have appreciated better documentation on what paperwork was needed, what is covered, etc, but it worked out well for us.
Brandon H. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Nationwide Mutual Insurance
Essential
With all the problems with COVID-19 this company went the extra mile and showed me just how great their business really is. I will return business and let everyone I know to use this company.
denise w. would
recommend this plan to a friend or relative.
The trip included a
tour
Nationwide Mutual Insurance
Essential
Had to cancel because of wife's injury. Nationwide covered full amount of loss without hassle.
Richard O. would
recommend this plan to a friend or relative.
The trip included a
tour
Nationwide Mutual Insurance
Essential
Since we didn't need to file a claim there is not much I can say.
Larry L. would
recommend this plan to a friend or relative.
Nationwide Mutual Insurance
Essential
Great piece of mind for our trip!
Martin R. would
recommend this plan to a friend or relative.