In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.
Having this plan gave us peace of mind. Thankfully we did not have any claims to file but you never know when you might become ill or have an unexpected accident.
Grace C. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Because your company wasnt open at the time we were delayed I could not have my questions answered. We needed a hotel and paid for it with our credit card points. You then said you could not reimburse me for that. The cost of the room doesnt change because of how i paid for it. You couldnt answer my question and your insurance was worthless to me because of that. Will not use again.
Ryan S. would not
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for your review. Each insurance provider has a 24 hour emergency assistance center that is available 24 hours a day, 7 days a week. The contact information for the assistance center is included in the confirmation email sent to you, after the policy is purchased. Within this information travelers are provided a contact number for in and outside of the United States.
The insurance is meant to cover your out of pocket expenses. When using points to pay for expenses, the only expense you may be out of pocket is the fees and taxes that may be applicable. As points are not out of pocket expenses those are not reimbursable. Please feel free to contact us if you have any questions or concerns.
Very dissatisfied with the Nationwide coverage. They used a "fine print" detail to deny my claim. The travel company I used closed its business and my trip was canceled. But the company has not filed for bankruptcy and that was the excuse used to deny the claim. I provided ample documentation of the business closure but that was insufficient to approve the claim. I would never recommend Nationwide to anyone.
Sherryl S. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Thank you for your feedback on the policy. We appreciate you using InsureMyTrip for your travel insurance needs. We understand that it is never pleasant to receive a denial for reimbursement under the Trip Cancellation coverage. However, your reason to cancel your trip must be specifically stated as a covered reason in the policy. The Financial Default benefit only applies if the policy has been purchased within ten (10) days of Your initial payment for the Covered Trip and you insure the full cost of the Covered Trip.
In the future, if you are looking for guidance in selecting a travel insurance plan, please consider contacting our office at 800-487-4722 where a licensed representative would be happy to assist you.
I needed to evacuate and leave for my trip early due to hurricane Florence . I tried to call and ask if there was any help. I was on hold an excessive period so I hung up (I needed to keep contacting the airline as well as prepare my house.) . The airline changed my flight and I had about 15 hrs notice that I needed to leave the next morning - 3 days early. As soon as I caught my breathe, I texted from the airport (before I left the country) and stated I was leaving 3 days early. I was told my policy would cover nothing for the next 3 days. Fortunately, I had no claims (as I never do) but it left a very bad taste in my mouth that there was no attempt to ease my anxiety. I will not use your company again
colleen c. would not
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We appreciate your comments and can certainly understand your stress from dealing with storm preparations while preparing to travel. Upon reviewing our correspondence, we can see that you kept us updated on your situation while our representative answered your questions. However, we are sorry that we were unable to reduce your anxiety.
Perhaps in the future you will consider giving both Nationwide and InsureMyTrip a second chance.
We have used Insuremytrip for several adventures over the past several years. Have never had to make a claim, but feel very comfortable with the offerings of coverage and believe they would come through if we did have a claim. I find it much better priced than going through a tour company.
Jeffrey G. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We were unhappy to find out this insurance did not cover denied visa because there has been a lot of trouble getting visas approved to China. Otherwise it was seemingly good, but we bought it in hopes of covering us incase of visa denial and later learned it would not have helped.
Emily C. would not
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you very much for taking the time to submit your review.
We are sorry to hear that you had to cancel your trip because you were unable to receive your travel visa prior to your scheduled departure date. Since this was not listed as a "covered reason" in your Nationwide Essential plan, there would be no reimbursement under your Trip Cancellation coverage. "Covered Reasons", which vary from plan to plan, may be reviewed prior to purchase by clicking on the dollar amount of Trip Cancellation coverage within the quote.
Reimbursement would have been available to you if you had purchased a policy that included "Cancel for Any Reason". Subject to the policy's terms and conditions, CFAR allows you to cancel your trip for other than a covered reason. In the future, you may wish to call Customer Care at 800-487-4722 for assistance with a CFAR quote.
The insurance is meant to cover your out of pocket expenses. When using points to pay for expenses, the only expense you may be out of pocket is the fees and taxes that may be applicable. As points are not out of pocket expenses those are not reimbursable. Please feel free to contact us if you have any questions or concerns.