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Travel Insurance Reviews Nationwide Essential

The Essential plan from Nationwide Mutual Insurance is for travelers planning trips on a budget who don't want to sacrifice coverage. Coverages include Trip Cancellation and Interruption, Medical, Emergency Medical Evacuation, and Assistance Services.

To learn more, see the Nationwide Essential trip insurance product page.

Customers who have visited the United States and taken a cruise rated the Nationwide Mutual Insurance Company Essential plan
4.57 out of 5
46
ratings and reviews
93%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
Everything is OK! Thank you!
Marina S. would recommend this plan to a friend or relative.
1 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
Didn’t have to use fortunately, so it was great!
Christopher R. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
No claim was needed.
Rachel W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
I submitted a claim for our trip because I was injured on the journey AND our flight home was canceled.
We had medical bills and additional flight and hotel bills incurred due to the cancellation. Nationwide has fought me every step of the way, requesting the same documentation OVER AND OVER, they don't want to pay the claim and I will NEVER use them again.
Barbara R. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
Insurance is a must to have as a back up plan in case we were exposed to COVID
Jennifer M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
Did not file a claim. No basis to evaluate.
John M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
Never buying it again, would not cover refunding son's portion of an excursion due to him being injured the evening before while on an excursion, told me to not even bother making a claim. In advance of making the purchase, they said not being able to make an excursion for ANY reason would be covered, then after they hid behind their fancy language and said it was only covered if the parties could not continue on the ENTIRE vacation, not just the one excursion. I asked a LOT of detailed question in advance because we were buying 2 very expensive excursions directly from the vendor, vs through the cruise line and making sure the excursions were covered was one of the key items we wanted to confirm.
Amber C. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Michelle A
    Photo
    Thank you for your review. All policies have listed covered reasons in which you can file a claim for reimbursement and they require documentation in order to be able to file a claim. In the event of an injury, or sickness, that affects a traveler and the trip you will need documentation from a doctor and documentation from your travel supplier showing how the trip was affected. In the future, we suggest contacting us or the assistance center if something happens while traveling and we can best assist you with understanding what to do. We look forward to assisting you in the future.
    Feb 12,2020
The trip included a
cruise
Nationwide Mutual Insurance Essential
Fortunately we did not need the insurance and had a great trip. This insurance gives me a lot of peace of mind for a reasonable price.
Deborah M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
Not being an "insurance professional" I evidently purchased the wrong type of plan for our cruise. I sure wish they still had actual humans to TALK to and discuss/explain the options available and guide you to the correct plan.
Our trip was interrupted and we missed 2 of the main ports/stops. The insurance plan I purchased did not cover this! My paperwork was very misleading and have to be an attorney to understand the wording and exactly what I purchased.
I called customer service but not even sure they were with Nationwide or a broker.
Danette R. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Michelle A
    Photo
    Thank you for your review. Most of the travel insurance policies offered do not provide coverage for missed ports. The primary focus of our representatives is to help our customers interpret policy language. We can also help customers find the best plans for their concerns. In the future, please feel free to call us at 800-487-4722.
    Oct 30,2019
The trip included a
cruise
Nationwide Mutual Insurance Essential
It gave me peace of mind. Having a special needs child and my husband and I being 68 years old, you never know what will pop up and force a cancellation. We took our trip and it was wonderful but I had peace of mind with my insurance. I have already recommended your company to a friend.
Mary H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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