Travel Insurance Reviews Nationwide Prime
The Prime plan allows you to insure a higher trip cost than the Essential plan and also includes higher amounts of coverage to protect your pre-paid non-refundable monetary investment. This plan includes benefits for missed connections and changes in itineraries, along with a pre-existing condition waiver.
To learn more, see the Nationwide Prime product page.
The trip included a
cruise
Nationwide Mutual Insurance
Prime
hop I never need it but glad to have good coverage just in case.
Eileen Z. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Prime
Easy to compare plans and select the one I needed. Easy to add additional coverage as I added costs to my trip such as airfare, etc. I didn't need to file a claim, so I can't comment on that process.
Jill N. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Prime
I usually don't write reviews but had to write one this time. We had purchased the Nationwide Prime policy for our cruise at the end of April 2023. While on our cruise, I had to visit the medical center on board the ship. Once I returned home, I submitted my claim form with all the required documents via their electronic portal. I received an email 13 days later saying my claim was approved for the full amount and that a check had already been mailed. My claim was processed and paid in two weeks!! Outstanding service!! We are using Nationwide travel insurance again for our next vacation.
Frank K. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Nationwide Mutual Insurance
Prime
This review should be titled "You know how to write the insurance, you just don't know how to service it". During a recent cruise my wife required some non-emergency medical attention. when I returned from the trip three days ago I attempted to call this company to notify them of this claim. They tell you via a recorded message , that due to extremely high volume, you should either mail or email information to them or use their website. I emailed them 3 days ago and have not heard anything since. I attempted to use their website, filling in all required information in an attempt to obtain a claims form, but after doing that received a message that "this form is not available for download". Another call to their toll free number told me to press one in order to obtain a claims form, but that resulted in me being disconnected. So this company was extremely efficient at accepting my premium dollars, but when it comes to speaking to someone regarding actually submitting a claim, they are not to be found. I'll try to follow this up at a later date to update on any progress, but so far, count me as a very dissatisfied customer. Should someone contact me and pay this claim, I'll be glad to adjust my ratings.
Revised 4/03/2023. I was finally able to obtain the form to submit the claim. I sent them all of the documentation that they asked for. It took about one week until I received an acknowledgment that the claim had been received. After that, it took approximately three more weeks until I received the check for the full amount of my claim without any quibbling . So, aside from the initial delay in communication, they have handled this claim satisfactorily and I would now recommend this plan.
Revised 4/03/2023. I was finally able to obtain the form to submit the claim. I sent them all of the documentation that they asked for. It took about one week until I received an acknowledgment that the claim had been received. After that, it took approximately three more weeks until I received the check for the full amount of my claim without any quibbling . So, aside from the initial delay in communication, they have handled this claim satisfactorily and I would now recommend this plan.
Michael F. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
Nationwide Mutual Insurance
Prime
Thankfully, we didn’t have to file a claim, but the policy fit our needs. We would use them again.
Allan C. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Nationwide Mutual Insurance
Prime
I didn't really think of needing or using this plan until I saw the coast guard helicopter hovering over the ships bow taking a passenger to Puerto Rico to keep her or him alive. Then it hit me as to why my kids keep saying "buy trip insurance". And then again as I saw 5 people boarding the boat in the first port of call... Go a day early AND get the trip protection. Nationwide was a good value!
Scott B. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
Nationwide Mutual Insurance
Prime
I have used InsureMyTrip.com for several of the cruises that I have taken. I appreciate the variety of choices based on needs, as well as the ability to compare features of selected policies. I have chosen Nationwide Mutual Insurance Co. in the past because they are a reputable name in the insurance industry and they have policy features that I desire when I cruise. I know I can trust the company in the event that I need to file a claim.
GORDON M. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Prime
The plan seemed to provide a lot of coverage at reasonable cost. I filed a claim, and it was painful. Just finding who to call took some time and once I engaged with Nationwide's Claim processing arm / partner ([email protected]) things went downhill. The routine gathering od nuisance documentation and requests for more and more documentation (some I was unable to get from cruiseline) had me frustrated but I walked away. Gives me serious thoughts about whether it's worth it to buy ANY insurance other than medical coverage on future cruises (I cruise 2 - 3 times / year).
Mark N. would not
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
The trip included a
cruise
Nationwide Mutual Insurance
Prime
We didn't need the plan but we are glad we had it. Two coupes we traveled with got Covid. If we had become ill we knew we had coverage.
Elizabeth B. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Prime
although I did not need to file a claim, I knew I had good coverage in case I needed to. this is reassuring
Loretta S. would
recommend this plan to a friend or relative.