The Prime plan allows you to insure a higher trip cost than the Essential plan and also includes higher amounts of coverage to protect your pre-paid non-refundable monetary investment. This plan includes benefits for missed connections and changes in itineraries, along with a pre-existing condition waiver.
To learn more, see the Nationwide Prime product page.
Thank you for your feedback. We hope you enjoyed your vacation.
While you certainly could have reached out to Nationwide directly with the change requests, it is preferred that all policy change requests go through InsureMyTrip if you purchased with us. This allows us to properly facilitate and document your requests so we may closely monitor them.
If you have any further questions or concerns, our team of representatives are here 7 days a week, 365 days a year. Our team can be reached by phone at 800-487-4722 or by email at [email protected].