Travel Insurance Reviews Nationwide Prime
The Prime plan allows you to insure a higher trip cost than the Essential plan and also includes higher amounts of coverage to protect your pre-paid non-refundable monetary investment. This plan includes benefits for missed connections and changes in itineraries, along with a pre-existing condition waiver.
To learn more, see the Nationwide Prime product page.
The trip included a
tour
Nationwide Mutual Insurance
Prime
I was especially impressed with the agent I spoke with over the phone--she was helpful and cheerful, and she steered us to a plan that would cover all the possible Covid eventualities we were worried about. Thank you!
Craig F. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Nationwide Mutual Insurance
Prime
This was the first time I have ever bought trip insurance and I did not have to use it but the piece of mind was worth the price. I would buy it again.
janice B. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Prime
The only thing that I found cumbersome, and didn't particularly like, was that I could not go directly to Nationwide Mutual Insurance but had to go through Insure My Trip customer care for changes.
We had a trip date change, on a couple of occasions, and I would have preferred to go directly through Nationwide rather than have to contact Insure My Trip who then contacted Nationwide.
We had a trip date change, on a couple of occasions, and I would have preferred to go directly through Nationwide rather than have to contact Insure My Trip who then contacted Nationwide.
Victoria F. would
recommend this plan to a friend or relative.
The trip included a
tour
Nationwide Mutual Insurance
Prime
We wanted coverage that made practical sense by covering the things that could possibly go wrong on any normal international vacation and we wanted it from a reputable vendor for a reasonable price given the market. We got that peace of mind from the Nationwide Mutual product offered by Insuremytrip and it was easy to purchase.
Randall M. would
recommend this plan to a friend or relative.
Nationwide Mutual Insurance
Prime
These reviews are a little silly for purchases. If one hasn't made a claim, it's difficult to know how the claims will be handled, which is what matters. Generally speaking, since most of this isn't primary insurance and you may have coverage with other providers, it is overpriced.
Todd B. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Nationwide Mutual Insurance
Prime
I hoped that i chose the correct coverage in case of needs. Because we didn't have to use the insurance it's difficult to evaluate the efficiency and provide accurate level of satisfaction.
Thank you.
Thank you.
john s. would
recommend this plan to a friend or relative.
The trip included a
tour
Nationwide Mutual Insurance
Prime
We used this ins for when my son went to France in November. Fortunately we did not have to use it. In comparing other plans I liked the cost verses what was covered. I didn't realize my health ins wouldn't cover him in a foreign country so I opted for a plan that paid more in that area. Again, very fortunate not to have to use it. We have another child going to Italy in the spring and I will be using Nationwide again for his trip.
Aidan H. would
recommend this plan to a friend or relative.
Nationwide Mutual Insurance
Prime
Enjoyed another good vacation with peace of mind. Even when delayed at the airport I knew that if the delay was long I was covered.
Next time I will add car coverage I think.
Next time I will add car coverage I think.
Christine M. would
recommend this plan to a friend or relative.
Nationwide Mutual Insurance
Prime
I really liked the plan and what it covered.
Wilda K. would
recommend this plan to a friend or relative.
Nationwide Mutual Insurance
Prime
Overall, I was very impressed and please with my experience with TruTravel. I would happily purchase travel insurance through them again in the future.
My family and I had our vacation delayed a full day, due to our transatlantic flight being cancelled. When we returned home, I submitted a claim for prepaid expenses lost (one day of our vacation rental and pre-purchased train tickets) and expenses incurred due to the delay (food costs and replacement train tickets). The cost of our hotel stay was covered by the airline. I had questions several times throughout the claims process, and every time I called TruTravel, the representative I spoke to was kind, helpful, and seemed genuinely interested in assisting me.
Part of our claim - the pre-purchased train tickets - was originally denied because the train company said the tickets could've been changed up until the day before we were to use them. However, because our flight was cancelled after midnight European time, we were not actually able to change them. I could not get proof of exactly what time the flight was cancelled from the airline, so I submitted a re-review to TruTravel explaining the situation (without any additional evidence). They agreed and reimbursed us for the tickets. I was very impressed that TruTravel could look beyond the hard evidence and understand on a logical level why the reasoning behind their initial denial was inaccurate.
My only issue with TruTravel is that I wish they would've communicated better about when they made their decision on the claim and what it was. I found out because I reached out to them - otherwise, I think I would've had to wait for the claim check in the mail. I did ask, in the re-review, that they contact me via e-mail with their decision, and that's exactly what they did, so I do appreciate them honoring that request.
My family and I had our vacation delayed a full day, due to our transatlantic flight being cancelled. When we returned home, I submitted a claim for prepaid expenses lost (one day of our vacation rental and pre-purchased train tickets) and expenses incurred due to the delay (food costs and replacement train tickets). The cost of our hotel stay was covered by the airline. I had questions several times throughout the claims process, and every time I called TruTravel, the representative I spoke to was kind, helpful, and seemed genuinely interested in assisting me.
Part of our claim - the pre-purchased train tickets - was originally denied because the train company said the tickets could've been changed up until the day before we were to use them. However, because our flight was cancelled after midnight European time, we were not actually able to change them. I could not get proof of exactly what time the flight was cancelled from the airline, so I submitted a re-review to TruTravel explaining the situation (without any additional evidence). They agreed and reimbursed us for the tickets. I was very impressed that TruTravel could look beyond the hard evidence and understand on a logical level why the reasoning behind their initial denial was inaccurate.
My only issue with TruTravel is that I wish they would've communicated better about when they made their decision on the claim and what it was. I found out because I reached out to them - otherwise, I think I would've had to wait for the claim check in the mail. I did ask, in the re-review, that they contact me via e-mail with their decision, and that's exactly what they did, so I do appreciate them honoring that request.
Lori M. would
recommend this plan to a friend or relative.
5 of
6 people found this review helpful
Thank you for your feedback. We hope you enjoyed your vacation.
While you certainly could have reached out to Nationwide directly with the change requests, it is preferred that all policy change requests go through InsureMyTrip if you purchased with us. This allows us to properly facilitate and document your requests so we may closely monitor them.
If you have any further questions or concerns, our team of representatives are here 7 days a week, 365 days a year. Our team can be reached by phone at 800-487-4722 or by email at [email protected].