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Travel Insurance Reviews Nationwide Prime

The Prime plan allows you to insure a higher trip cost than the Essential plan and also includes higher amounts of coverage to protect your pre-paid non-refundable monetary investment. This plan includes benefits for missed connections and changes in itineraries, along with a pre-existing condition waiver.

To learn more, see the Nationwide Prime product page.

Customers who have and visited the Bahamas rated the Nationwide Mutual Insurance Company Prime plan
4.51 out of 5
22
ratings and reviews
90%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Nationwide Mutual Insurance Prime
I am very happy with my purchase of Nationwide Mutual Insurance. Although I didn’t need to file a claim, I was pleased with the coverage I received, and the price was fair. I felt protected and knew I was well-covered should something unexpected occur.
Bonnie A. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Prime
I originally booked a cruise for our 21st wedding anniversary; however, sadly my brother passed away a week before our trip. Thankfully, I had travel insurance with 'Nationwide." I contacted "Insure my Trip first". They answered the phone in less than 5minutes. The representative gave me the contact information for "Nationwide insurance". I uploaded the documents they requested and they responded and honored my claim 100% within 3 weeks.

I am so thankful I chose Nationwide to insure us, this was the first time that I used them. In the past I used a different insurance company, C & F travel, for several years and never filed a claim; however , upon looking at their current reviews I noticed this time around they had several bad reviews on not honoring their claims so I decided to go with Nationwide. Nationwide took care of me and my family when we needed them most.
I will continue to used them for my travel insurance needs!
Steve R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
Nationwide Mutual Insurance Prime
The only issue I had was that the application was a bit confusing. It seems to ask twice for the primary traveler, but in reality the second travelers name should be listed below the primary traveler.
Steven G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Prime
This review should be titled "You know how to write the insurance, you just don't know how to service it". During a recent cruise my wife required some non-emergency medical attention. when I returned from the trip three days ago I attempted to call this company to notify them of this claim. They tell you via a recorded message , that due to extremely high volume, you should either mail or email information to them or use their website. I emailed them 3 days ago and have not heard anything since. I attempted to use their website, filling in all required information in an attempt to obtain a claims form, but after doing that received a message that "this form is not available for download". Another call to their toll free number told me to press one in order to obtain a claims form, but that resulted in me being disconnected. So this company was extremely efficient at accepting my premium dollars, but when it comes to speaking to someone regarding actually submitting a claim, they are not to be found. I'll try to follow this up at a later date to update on any progress, but so far, count me as a very dissatisfied customer. Should someone contact me and pay this claim, I'll be glad to adjust my ratings.
Revised 4/03/2023. I was finally able to obtain the form to submit the claim. I sent them all of the documentation that they asked for. It took about one week until I received an acknowledgment that the claim had been received. After that, it took approximately three more weeks until I received the check for the full amount of my claim without any quibbling . So, aside from the initial delay in communication, they have handled this claim satisfactorily and I would now recommend this plan.
Michael F. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Prime
I have used InsureMyTrip.com for several of the cruises that I have taken. I appreciate the variety of choices based on needs, as well as the ability to compare features of selected policies. I have chosen Nationwide Mutual Insurance Co. in the past because they are a reputable name in the insurance industry and they have policy features that I desire when I cruise. I know I can trust the company in the event that I need to file a claim.
GORDON M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Prime
although I did not need to file a claim, I knew I had good coverage in case I needed to. this is reassuring
Loretta S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Prime
I was happy to have the coverage in case of medical or unforeseen issues. I would have liked to have unrestricted coverage earlier, but the timeframe of when I applied was too late for that.

We're looking at going again next year, and signed up for a berth on the boat, but haven't put any money down yet.
Thomas G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Prime
Although we didn’t need to use the plan (thankfully) it offered peace of mind that we were covered in the event that something happened prior to or during the cruise.
Jay B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Prime
A super great plan which covered all my concerns for traveling during the Pandemic. I will definately use them again.
Joann M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Prime
Was like a blanket full of peace of mind. I knew if something happened I would be covered.
Amanda T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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