Travel Insurance Reviews for RoamRight


RoamRight, a trade name of Arch Insurance Company, is a global provider of travel insurance plans and assistance services, established by a group of travel insurance professionals with more than 60 years of experience helping travelers around the world. RoamRight shares a strong commitment to high quality coverage, competitively-priced products, and excellent customer service.

Learn more about RoamRight.

Customers rate RoamRight plans
(4.62 out of 5)
based on 926 ratings and reviews.
98% of customers would recommend this plan to a friend or a relative.
Show
Sort by
Filed claim
The trip included a
RoamRight Essential
We had to reschedule a trip to panama for medical reasons. RoamRight reimbursed us for the expenses incurred - no questions asked. Also paid very quickly.
Richard P. would recommend this plan to a friend or relative.
Coverage
Value
Claims
Satisfaction
  • Empty Comment
The trip included a
RoamRight Essential
I love being able to have a good, comprehensive plan for our trip insurance and love using Insure my Trip. I felt the price was a little high, this time, for a short, inexpensive 3-4 day trip, this included a short Bahama cruise, which was why it was more, I was told. We have about the paid the same amount for more expensive trips to Europe for 6 weeks or so, but from a different insurer that Insure my Trip used. All in all we had a great time at our family reunion and felt secure while we were on our trip!
Monique B. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Carol
    Photo
    Thank you for providing your review. We did look back through your prior purchases which date back to 2010! We appreciate your continued faith in our services.

    As you indicated, your policy premium has increased since your trip to Europe in 2013. However, your premium increase is directly to related to your ages. Policy premium is based on age of traveler, cost of trip and the length of trip. Since each company sets rates according to an age range, your premiums have increased as you moved into the higher age range. For example, you may qualify for one rate between the ages of 51 to 60, but upon reaching age 61, your premium would increase. Age ranges do vary among companies so it would be best for you to call us for competitive quotes prior to purchase.
    May 05,2016
The trip included a
RoamRight Essential
Although luckily I did not get to use the plan it game me great relief and sense of peace in case I needed it.
Ariella B. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
RoamRight Essential
Perfect plan and customer services. Love it
Sajia W. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
RoamRight Essential
This plan gave us peace of mind as both my husband and I have chronic conditions that could flare before or during our trip.
Joanne W. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Essential
Have not had to use insurance on trips so can't say
whether claims are handled efficiently ... but am
content with having the policy.
Sandra A. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
RoamRight Preferred
This plan provided all the protection I needed. Fortunately we did not have to use the insurance for any claims but we were at ease knowing it was there if we needed it.
Michael E. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
RoamRight Preferred
I find the RoamRight product descriptions a bit too far on the legal-mind side for easy comparison. At some point, it would be helpful for the average traveler if the product descriptions were written in plain English. On my recent trip, another tripper did have an accident and it was certainly unclear to all involved as to whether his policy would cover the expenses incurred and whether or to what degree the policy would be covering loss of contracted trip for both the injured and the spouse, or just for the cancellation and return home of the injured party. Having reread my policy, I do not know exactly what my RoamRight policy would have covered.
Alan C. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. Our representatives are available 7 days a week by calling 800-487-4722. We would be happy to answer any questions that you have about the RoamRight Preferred plan, or any of our products. The best time to call for assistance is prior to purchase or shortly after purchase so that we can ensure that you are selecting the best plan for your concerns.
    Apr 28,2016
The trip included a
RoamRight Essential
We had a wonderful trip! It was made even better by knowing RoamRight was there in the event we needed them.
Eugene C. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
RoamRight Preferred
I have never purchased travel insurance before this trip because I always thought it too expensive and that I would go on the trip even if I got sick. Since I paid for this whole trip up front, I found a good rate from Roam Right and bought the insurance. So much went wrong on this trip, from a delayed direct flight, to a missed cruise ship departure, expense for necessary flights and other expenses to join our cruise in another country, lost luggage, expenses to cover time without luggage, and damaged luggage when it finally arrived on the next to last day of our vacation, that I am glad I not only purchased insurance this time, but that I purchased Roam Right travel insurance. The submission process was straightforward, Roam Right’s communication let me know that my claim was in process, processing was prompt, and the result is that the policy paid my claim without my having to argue about it. My $96.00 premium resulted in a paid claim in excess of $5,000.00. I like it best when I buy insurance that I never actually use. However, when a claim is filed, this is the way that insurance should work.
Douglas W. would recommend this plan to a friend or relative.
Coverage
Value
Claims
Satisfaction
  • Empty Comment
Show reviews per page.