Travel Insurance Reviews RoamRight

RoamRight, a trade name of Arch Insurance Company, is a global provider of travel insurance plans and assistance services, established by a group of travel insurance professionals with more than 60 years of experience helping travelers around the world. RoamRight shares a strong commitment to high quality coverage, competitively-priced products, and excellent customer service.

Learn more about RoamRight.

Customers who have and visited Israel rated RoamRight
4.55 out of 5
12
ratings and reviews
100%
recommended
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Cruise
Filed claim
The trip included a
tour
RoamRight Preferred
I did not need to use the insurance but it was a comfort to know it was there.
Merle-Dean S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Vicki Zidwick
    RoamRight
    Photo
    Thank you for taking the time to leave us a review. We are glad your trip went smoothly and hope you'll choose RoamRight again in the future.
    Regards,
    The RoamRight Team
    May 18,2016
RoamRight Preferred
We didn't need the plan, but the peace of mind we had knowing that there was "backup" in case anything happened was invaluable.
David S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Preferred
Did not need to use the plan, but it did give us peace of mind.
William R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Essential
We have been buying travel insurance for years and this is the first time we needed to use it. My husband bought the insurance in April and then, totally out of the blue, had emergency open heart surgery on May 1st. Total shock. We had to cancel his trip. I filed a claim, but heard nothing back. I waited about a month. Finally, I called. I was told some pieces were missing. I did not feel as if the representative cared about me and actually I felt that he was hoping I wouldn't do the right things so maybe the claim could be denied. It was an airline ticket only that we were claiming. The rest of the money was returned by the tour company. After I asked him to please help me with all of this, he did not do so. I finally asked to be transferred to another person which was dicey, but they did it. Eventually, we received reimbursement for the airline ticket.
David E. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. We are sorry to learn of the event which caused you to cancel the trip. However, we are pleased that your claim was paid. This review has been forwarded to the insurance provider.

    In the future, if you experience issues with the claims process, please contact InsureMyTrip. We employ a Customer Advocate Program which specializes in contacting the insurance companies on the customers behalf to help resolve the claim.
    Aug 14,2015
RoamRight Essential
Having this plan gave us a sense of security.
Shari S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
RoamRight Essential
I was very pleased with this company and their assistance when I called with questions.
Quincy V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Essential
I did not use the insurance.
Ruth B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Preferred
We were fortunate and neither of us got ill, lost our luggage, or had anything negative happen during our trip. It was nice to know that had the situation been different, we had this as a back up.
Susan M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
RoamRight Essential
I was pleasantly surprised to receive my mail today and have a check from RoamRight reimbursing my claim. No questions asked and RoamRight covered all my costs.
Sharon S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Preferred
it was a great peace of mind to have
Richard B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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