Travel Insurance Reviews RoamRight

RoamRight, a trade name of Arch Insurance Company, is a global provider of travel insurance plans and assistance services, established by a group of travel insurance professionals with more than 60 years of experience helping travelers around the world. RoamRight shares a strong commitment to high quality coverage, competitively-priced products, and excellent customer service.

Learn more about RoamRight.

Customers who have and visited the United States rated RoamRight
4.64 out of 5
46
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
RoamRight Essential
I love being able to have a good, comprehensive plan for our trip insurance and love using Insure my Trip. I felt the price was a little high, this time, for a short, inexpensive 3-4 day trip, this included a short Bahama cruise, which was why it was more, I was told. We have about the paid the same amount for more expensive trips to Europe for 6 weeks or so, but from a different insurer that Insure my Trip used. All in all we had a great time at our family reunion and felt secure while we were on our trip!
Monique B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Thank you for providing your review. We did look back through your prior purchases which date back to 2010! We appreciate your continued faith in our services.

    As you indicated, your policy premium has increased since your trip to Europe in 2013. However, your premium increase is directly to related to your ages. Policy premium is based on age of traveler, cost of trip and the length of trip. Since each company sets rates according to an age range, your premiums have increased as you moved into the higher age range. For example, you may qualify for one rate between the ages of 51 to 60, but upon reaching age 61, your premium would increase. Age ranges do vary among companies so it would be best for you to call us for competitive quotes prior to purchase.
    May 05,2016
RoamRight Preferred
-Assistance was not available in the evenings or weekends when I needed it.
-I was aware of the 75% refund rate on my "Cancel For Any Reason" policy. It really wasn't advantageous to have this policy because the airline charged $200 to cancel the $659 flight and would have given me a credit that equaled 75% of the ticket value, I won't buy insurance again since it ended up costing me more to have insurance than just cancel the ticket.
Suzanne E. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Zac
    Photo
    Thank you for using InsureMyTrip and RoamRight for your travel insurance needs. The following reply has been issued by RoamRight:

    "Thank you for choosing RoamRight. Our customer service and emergency assistance is available 24/7, however our claims department is open Monday-Friday, 9 am – 5 pm Eastern. We have received your claim and are processing it. One of the benefits of travel insurance is that you’ll be reimbursed by check, unlike the credit that would have been issued by your airline. Your claims examiner will reach out to you as soon as your claim has been reviewed. If you have any questions before then, please call during business hours: 855-762-6252 or email claims@roamright.com.

    Regards,

    The RoamRight Team"

    Please let us know if you have any questions or concerns.
    Feb 23,2016
RoamRight Preferred
The customer care representative who helped me select the type of coverage I needed was fantastic. My concern required "Cancel For Any Reason" coverage, rather "Pre-Existing Condition" coverage, which I could not tell from the website. Luckily I didn't have to file a claim.
Scott A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
RoamRight Essential
Did not need to use it but glad to have it. Have to cancel a previous trip and filed a claim with no issues.
James V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
RoamRight Essential
Great plan, but happy we did not use it. Thanks.
Philip D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
RoamRight Elite
Don't know how good insurance is until you file claim or have problem.
Thomas H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Essential
Did not need to use it: good. Peace of mind: good. Rates a tad high: not so good!
Robert F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
RoamRight Preferred
Great site! Easy to compare policies and price. I always use InsureMyTrip and would recommend it to anyone searching for trip insurance
William F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
RoamRight Essential
Although we had no reason to use the plan, it offered good protection for the money. It was worth the cost in relation to the total cost of our trip and it gave us peace of mind.
Dan J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Essential
I wanted a plan to cover me in case of health problems causing a Trip Cancellation or Delay coming home. Price at $52 was excellent versus other plans. After trying to compare online, I called and a customer service representative recommended this plan based on my needs; she was very helpful and even sent the policy to me to review before my purchase.
Paula R. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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