Travel Insurance Reviews RoamRight

RoamRight, a trade name of Arch Insurance Company, is a global provider of travel insurance plans and assistance services, established by a group of travel insurance professionals with more than 60 years of experience helping travelers around the world. RoamRight shares a strong commitment to high quality coverage, competitively-priced products, and excellent customer service.

Learn more about RoamRight.

Customers who have and taken a cruise rated RoamRight
4.62 out of 5
123
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
RoamRight Essential
I love being able to have a good, comprehensive plan for our trip insurance and love using Insure my Trip. I felt the price was a little high, this time, for a short, inexpensive 3-4 day trip, this included a short Bahama cruise, which was why it was more, I was told. We have about the paid the same amount for more expensive trips to Europe for 6 weeks or so, but from a different insurer that Insure my Trip used. All in all we had a great time at our family reunion and felt secure while we were on our trip!
Monique B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Thank you for providing your review. We did look back through your prior purchases which date back to 2010! We appreciate your continued faith in our services.

    As you indicated, your policy premium has increased since your trip to Europe in 2013. However, your premium increase is directly to related to your ages. Policy premium is based on age of traveler, cost of trip and the length of trip. Since each company sets rates according to an age range, your premiums have increased as you moved into the higher age range. For example, you may qualify for one rate between the ages of 51 to 60, but upon reaching age 61, your premium would increase. Age ranges do vary among companies so it would be best for you to call us for competitive quotes prior to purchase.
    May 05,2016
The trip included a
cruise
RoamRight Essential
This plan gave us peace of mind as both my husband and I have chronic conditions that could flare before or during our trip.
Joanne W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
RoamRight Preferred
This plan provided all the protection I needed. Fortunately we did not have to use the insurance for any claims but we were at ease knowing it was there if we needed it.
Michael E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
RoamRight Essential
We had a wonderful trip! It was made even better by knowing RoamRight was there in the event we needed them.
Eugene C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
RoamRight Preferred
I have never purchased travel insurance before this trip because I always thought it too expensive and that I would go on the trip even if I got sick. Since I paid for this whole trip up front, I found a good rate from Roam Right and bought the insurance. So much went wrong on this trip, from a delayed direct flight, to a missed cruise ship departure, expense for necessary flights and other expenses to join our cruise in another country, lost luggage, expenses to cover time without luggage, and damaged luggage when it finally arrived on the next to last day of our vacation, that I am glad I not only purchased insurance this time, but that I purchased Roam Right travel insurance. The submission process was straightforward, Roam Right’s communication let me know that my claim was in process, processing was prompt, and the result is that the policy paid my claim without my having to argue about it. My $96.00 premium resulted in a paid claim in excess of $5,000.00. I like it best when I buy insurance that I never actually use. However, when a claim is filed, this is the way that insurance should work.
Douglas W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
tour
RoamRight Preferred
No comments - did not have to use the plan for any claims.
Shirley B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
RoamRight Essential
A member of our family became ill and sadly we had to cancel our cruise. RoamRight made the process very easy and quickly refunded the entire cost of our trip. Extremely glad we purchased this insurance because you never know.
Richard A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
tour
RoamRight Essential
Thankfully I didn't have to use the insurance and had a wonderful trip. So as far as I know it was a good plan.
Kim B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
RoamRight Preferred
Fortunately, we did not need to file a claim on our trip, but we enjoyed our trip more because we knew we had protection if we needed it.
George W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
RoamRight Essential
Didn't really need it so we don't know,,,,
Carol L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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