Travel Insurance Reviews RoamRight

RoamRight, a trade name of Arch Insurance Company, is a global provider of travel insurance plans and assistance services, established by a group of travel insurance professionals with more than 60 years of experience helping travelers around the world. RoamRight shares a strong commitment to high quality coverage, competitively-priced products, and excellent customer service.

Learn more about RoamRight.

Customers who have rated RoamRight
4.63 out of 5
357
ratings and reviews
96%
recommended
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Cruise
Filed claim
RoamRight Essential
Luckily, we did not file a claim. However, contact with customer service was great. We had a change in plans, and the representative who assisted me was professional, helpful, and friendly.
Robert O. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Essential
Although I did not need to submit a claim, I was glad to know that if I did insuremytrip had my back. I will use this service again
JUDY D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Essential
we have special circumstances and rep understood and gave a policy that covered that. Other company I called did not.
Thankfully did not have to use it.
Richard R. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
RoamRight Preferred
All customer service representatives were great whenever I called with questions both prior and after I purchased the plan. However, my printer was not working and I repeatedly had to call to ask for a copy to be mailed to me. Several representatives said they would mail it and I never received it. The last time I called, I told the representative that it was my last request. It was only then that I received the policy.
Ellen L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. We apologize on behalf of the insurance provider that your policy was not mailed in a timely manner. In the future, please call InsureMyTrip at 800-487-4722 or email us at customercare@insuremytrip.com and we can have your policy mailed.
    Aug 13,2015
The trip included a
cruise
RoamRight Essential
Customer service was very helpful in helping use choose the best plan for us.
Patricia C. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
RoamRight Essential
Good pricing, good coverage.
Jeffery L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
RoamRight Preferred
This plan offered great peace of mind when arranging my trip so far in advance. As it turns out, I did not make any changes to my planned trip. I also did not make any claims against this policy, but it was nice to know I had the plan if I needed it.
Jonathan M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
RoamRight Essential
It gave us assurance knowing we had coverage if needed. We are glad our trip went well and that we did not need to use it.
Heather G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
RoamRight Essential
My wife and I were joining three other family members and the health of all 5 of us was a factor. We were also a little worried about the weather in the Carribean. I was happy with the coverage and the price. Thankfully I did not need to use it, but the reassurance was a comfort as the trip approached.
Dennis T. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
RoamRight Essential
They were very helpful, and it was wonderful that I had the coverage but never needed it.
Shelley F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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