Travel Insurance Reviews for RoamRight


RoamRight, a trade name of Arch Insurance Company, is a global provider of travel insurance plans and assistance services, established by a group of travel insurance professionals with more than 60 years of experience helping travelers around the world. RoamRight shares a strong commitment to high quality coverage, competitively-priced products, and excellent customer service.

Learn more about RoamRight.

Customers rate RoamRight plans
(4.62 out of 5)
based on 919 ratings and reviews.
98% of customers would recommend this plan to a friend or a relative.
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Filed claim
RoamRight Preferred
THANK GOODNESS DIDNT NEED TO USE THE INSURANCE
JEFFREY L. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
RoamRight Essential
Didn't need it but it had the best coverage for the price.
Patrick F. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
RoamRight Essential
The most important tthing you need is the emergency evacuation policy, as most medical plans do not cover that. Second would be the trip interruption and/or cancellation.
Matt P. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Carol
    Photo
    First of all, we would like to thank you for the review. We did want to clarify that all Comprehensive Plans listed on our website include Medical, Emergency Medical Evacuation and Trip Cancellation / Trip Interruption coverage. Our Medical plans include Medical, Emergency Medical Evacuation and Trip Interruption but usually only for return air if you must return home early due to the death of an immediate family member or destruction of your home due to fire or a natural disaster.
    Feb 28,2016
RoamRight Essential
Great trip. Great coverage.
Steven N. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
RoamRight Essential
Thankfully I didn't need to use the coverage of the plan, but I felt both the terms and cost of the plan were excellent. insuremytrip is a great tool to ensure you get appropriate coverage for good value. In addition, I called a couple times with questions; each time my questions were addressed thoroughly and knowledgably.
Lisa S. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
RoamRight Essential
We had no problems, but this gave is peace of mind a couple of times.
Melvin S. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
RoamRight Preferred
-Assistance was not available in the evenings or weekends when I needed it.
-I was aware of the 75% refund rate on my "Cancel For Any Reason" policy. It really wasn't advantageous to have this policy because the airline charged $200 to cancel the $659 flight and would have given me a credit that equaled 75% of the ticket value, I won't buy insurance again since it ended up costing me more to have insurance than just cancel the ticket.
Suzanne E. would not recommend this plan to a friend or relative.
Coverage
Value
Claims
Satisfaction
  • Zac
    Photo
    Thank you for using InsureMyTrip and RoamRight for your travel insurance needs. The following reply has been issued by RoamRight:

    "Thank you for choosing RoamRight. Our customer service and emergency assistance is available 24/7, however our claims department is open Monday-Friday, 9 am – 5 pm Eastern. We have received your claim and are processing it. One of the benefits of travel insurance is that you’ll be reimbursed by check, unlike the credit that would have been issued by your airline. Your claims examiner will reach out to you as soon as your claim has been reviewed. If you have any questions before then, please call during business hours: 855-762-6252 or email claims@roamright.com.

    Regards,

    The RoamRight Team"

    Please let us know if you have any questions or concerns.
    Feb 23,2016
The trip included a
RoamRight Preferred
We always purchase insurance when we travel. This was the first time we had to file a claim of any type. This was the first time we used RoamRight. My husband required surgery which necessitated the cancellation of our trip. The claim was processed with a minimum amount of paperwork and resolved in an expeditious manner. Our claim was paid promptly. We
were very satisfied.
Ellen S. would recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Empty Comment
The trip included a
RoamRight Preferred
We bought the optional Cancel for Any Reason coverage and I'm glad we did because we ended up having to cancel our trip. I filed a claim and had the checks in my hands about a week and a half later. Very easy. I will use RoamRight again for all my trips.
Denise K. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Empty Comment
The trip included a
RoamRight Essential
I liked knowing I had protection when I traveled to another country...especially medical coverage.
Mary B. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
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