Travel Insurance Reviews RoamRight

RoamRight, a trade name of Arch Insurance Company, is a global provider of travel insurance plans and assistance services, established by a group of travel insurance professionals with more than 60 years of experience helping travelers around the world. RoamRight shares a strong commitment to high quality coverage, competitively-priced products, and excellent customer service.

Learn more about RoamRight.

Customers who have rated RoamRight
4.60 out of 5
383
ratings and reviews
95%
recommended
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Cruise
Filed claim
RoamRight Essential
I feel weird reviewing this since I didn't end up using it, but I guess it was nice having the peace of mind that my trip was insured. I would pay more attention to the reviews of people who had to use their insurance though.
Scott W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
RoamRight Essential
We had to reschedule a trip to panama for medical reasons. RoamRight reimbursed us for the expenses incurred - no questions asked. Also paid very quickly.
Richard P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
RoamRight Essential
I love being able to have a good, comprehensive plan for our trip insurance and love using Insure my Trip. I felt the price was a little high, this time, for a short, inexpensive 3-4 day trip, this included a short Bahama cruise, which was why it was more, I was told. We have about the paid the same amount for more expensive trips to Europe for 6 weeks or so, but from a different insurer that Insure my Trip used. All in all we had a great time at our family reunion and felt secure while we were on our trip!
Monique B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for providing your review. We did look back through your prior purchases which date back to 2010! We appreciate your continued faith in our services.

    As you indicated, your policy premium has increased since your trip to Europe in 2013. However, your premium increase is directly to related to your ages. Policy premium is based on age of traveler, cost of trip and the length of trip. Since each company sets rates according to an age range, your premiums have increased as you moved into the higher age range. For example, you may qualify for one rate between the ages of 51 to 60, but upon reaching age 61, your premium would increase. Age ranges do vary among companies so it would be best for you to call us for competitive quotes prior to purchase.
    May 05,2016
The trip included a
tour
RoamRight Essential
Although luckily I did not get to use the plan it game me great relief and sense of peace in case I needed it.
Ariella B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Essential
Perfect plan and customer services. Love it
Sajia W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
RoamRight Essential
This plan gave us peace of mind as both my husband and I have chronic conditions that could flare before or during our trip.
Joanne W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Essential
Have not had to use insurance on trips so can't say
whether claims are handled efficiently ... but am
content with having the policy.
Sandra A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
RoamRight Preferred
This plan provided all the protection I needed. Fortunately we did not have to use the insurance for any claims but we were at ease knowing it was there if we needed it.
Michael E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
RoamRight Preferred
I find the RoamRight product descriptions a bit too far on the legal-mind side for easy comparison. At some point, it would be helpful for the average traveler if the product descriptions were written in plain English. On my recent trip, another tripper did have an accident and it was certainly unclear to all involved as to whether his policy would cover the expenses incurred and whether or to what degree the policy would be covering loss of contracted trip for both the injured and the spouse, or just for the cancellation and return home of the injured party. Having reread my policy, I do not know exactly what my RoamRight policy would have covered.
Alan C. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. Our representatives are available 7 days a week by calling 800-487-4722. We would be happy to answer any questions that you have about the RoamRight Preferred plan, or any of our products. The best time to call for assistance is prior to purchase or shortly after purchase so that we can ensure that you are selecting the best plan for your concerns.
    Apr 28,2016
The trip included a
cruise
RoamRight Essential
We had a wonderful trip! It was made even better by knowing RoamRight was there in the event we needed them.
Eugene C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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