Travel Insurance Reviews RoamRight

RoamRight, a trade name of Arch Insurance Company, is a global provider of travel insurance plans and assistance services, established by a group of travel insurance professionals with more than 60 years of experience helping travelers around the world. RoamRight shares a strong commitment to high quality coverage, competitively-priced products, and excellent customer service.

Learn more about RoamRight.

Customers who have rated RoamRight
4.63 out of 5
357
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
cruise
RoamRight Essential
Have the security while traveling.
Diane S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
RoamRight Preferred
We had a death in the family a few days before our trip. I contacted RoamRight and was sent a claim form and reassured that we would be covered. We ended up going on our trip as things worked out that way - so I didn't have to file a claim, but I am so happy I bought this insurance. They were nice and helpful during a very stressful time.
Kimberly W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
RoamRight Preferred
The customer care representative who helped me select the type of coverage I needed was fantastic. My concern required "Cancel For Any Reason" coverage, rather "Pre-Existing Condition" coverage, which I could not tell from the website. Luckily I didn't have to file a claim.
Scott A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
RoamRight Essential
I find that all insurance companies charge an enormous rate for people over 70 ,and we are more cautious then younger people. It is really unfair to us.
Janet M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Zac
    Photo
    Thank you for your feedback on the policy. Travel insurance providers use a few pieces of information to calculate the cost of a Comprehensive policy: age of the travelers, number of travelers, length of travel and trip cost. In general, a Comprehensive policy will cost approximately 4%-8% of the total pre-paid, nonrefundable trip cost insured.

    Thank you for your business. Please call us at 800-487-4722 if you have any questions or concerns.
    Jan 07,2016
The trip included a
cruise
RoamRight Essential
Fortunately we didn't have to test the coverage!
Michael Y. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
RoamRight Preferred
Since a claim wasn't filed, there's really no way to really rate this plan other than the actual cost.
Helen D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Preferred
Purchasing the RoamRight Preferred Plan was easy and convenient. I'm impressed.
Danyelle Elizabeth K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
RoamRight Preferred
I purchased the RoamRight Preferred plan for traveling in Cuba. I had an unplanned large medical expense that I had to cover with cash because U.S. Credit cards are not accepted in Cuba. It took over a week of emails and phone calls to file a claim and get the expense covered. Given the logistics in Cuba, this was probably reasonable. I would just caution anyone purchasing a plan for Cuba that RoamRight did not seem very experienced in delivering services in Cuba despite selling a policy marketed for travel there. RoamRight did come through in the end with a satisfactory response to my claim, so I give them good marks for their commitment to their customer.
David P. would recommend this plan to a friend or relative.
3 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
RoamRight Essential
Since I did not have to put in a claim, I really can't tell you if I was satisfied.
elaine r. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
RoamRight Preferred
We had booked a Celebration trip to Hawaii for our extended family of 10 to take place earlier this year but had to cancel due to my husband's developing medical issue which necessitated surgery and a lengthy recovery. Because we had purchased the RoamRight Preferred plan, via InsureMyTrip.com, we were reimbursed for all of our non-refundable expenses including airfare and lodging deposits. RoamRight settled that claim efficiently and in a timely manner. When we re-booked the same trip for a later date, we again purchased insurance from RoamRight. Fortunately, we enjoyed a wonderful trip with no need to file a claim this time. Based on our good experience, we would purchase trip insurance from RoamRight for our future travels.
Mark V. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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