Travel Insurance Reviews for RoamRight


RoamRight, a trade name of Arch Insurance Company, is a global provider of travel insurance plans and assistance services, established by a group of travel insurance professionals with more than 60 years of experience helping travelers around the world. RoamRight shares a strong commitment to high quality coverage, competitively-priced products, and excellent customer service.

Learn more about RoamRight.

Customers rate RoamRight plans
(4.63 out of 5)
based on 818 ratings and reviews.
98% of customers would recommend this plan to a friend or a relative.
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Filed claim
RoamRight Essential
Thankfully we did not need to submit any claims, but the price was better than most others for comparable coverage, as far as I could tell. I have used travel insurance in the past, and I would never travel without it for a large trip. Would buy again.
Zarah C. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
RoamRight Preferred
The underwriting and issuance process was well done. Communication (via email) was prompt and clear. We had a complex family trip with eight people living three in states departing from two airports, plus an international shared vacation home with multiple arrival and departure times. While it proved difficult to buy the coverage online because of the complexity, the customer service representative was terrific and provided the right coverage at a competitive cost.
Gary G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
RoamRight Essential
Did not realize that all aspects of trip even if they were refundable by the provider, had to be insured in order for the pre-existing conditions waiver to be in effect.
John M. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. For residents of Maryland who purchase the RoamRight Essential plan, the exclusion for Pre-Existing Condition will be waived provided:

    1) The policy is purchased within 21 days after making the initial deposit/payment for your trip; and

    2) You insure 100% of the cost of all travel arrangements that are subject to cancellation penalties or restrictions by the travel supplier; and

    3) You or the individual with the Pre-Existing Condition are medically fit to travel when the policy is purchased; and

    4) The booking for the trip is the first and only booking for the travel period and destination.
    Sep 29,2015
The trip included a
RoamRight Preferred
Peace of mind and comparing choices was great.
Samuel S. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Essential
We decided to get insurance coverage because 2 of our friends had major medical problems while traveling overseas. Another friend had to cancel his trip at the advice of his doctor due to health reasons.. InsureMyTrip customer service representatives recommend insurance coverage based on the travelers' needs and are not selling coverage for one company. InsureMyTrip is based in the United States, and it was nice to have clear communication with the customer service representatives. We've already bought another insurance policy from InsureMyTrip for our next trip.
Yee L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Preferred
thank god I didnt need to file any claims

my stuff wasnt destroyed or stolen
JEFFREY L. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Preferred
The policy was very easy to set up and the customer service representatives at InsureMyTrip were very helpful. Thank you for making this an easy process.
Heather J. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
RoamRight Preferred
It gave me peace of mind to have this insurance, as I opted for Cancel For Any Reason. If we felt unsafe due to terrorism, we could have canceled our trip.
Joy L. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Preferred
I had been wanting to go to Australia for a long time and I finally did it. Unfortunately, when I landed in Brisbane, my luggage was not there. It had not made it out of the United States. As you can imagine, this was as stressful situation for me and put a damper on the trip. However, once I got home I started pulling together the necessary information to file the claim. It took me a while to get the whole thing submitted because I had a couple questions and the customer service phone number was listed as being available during my normal work hours. I had lost one of my receipts (I thought I had saved them all but one must have still been in the bag when I threw it away). I was still able to claim this item by using my bank statement. I also mistakenly discarded a lot of re-routing paperwork from when the airline finally got the baggage to me. At the moment, I didn't realize this was necessary (it wasn't a purchase receipt), but I was able to get the airline to send me an email confirming that my luggage had indeed been delayed and that was acceptable. I expected the insurance company to decline my claim out of hand and then I would have to appeal, but it was paid on the first submission. No additional paperwork or information was requested. RoamRight reimbursed me for the full maximum allowed under my policy.
Bobby C. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
RoamRight Preferred
Brought peace of mind as we almost had to use it when my mother went into the emergency room and we were in Scotland. Fortunately, the cousins and caregivers were able to handle it.
Ross H. would recommend this plan to a friend or relative.
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
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