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Travel Insurance Reviews Arch RoamRight

Arch RoamRight, a trade name of Arch Insurance Company, is a global provider of travel insurance plans and assistance services, established by a group of travel insurance professionals with more than 60 years of experience helping travelers around the world. Arch RoamRight shares a strong commitment to high quality coverage, competitively-priced products, and excellent customer service. See below to read our customers’ Arch Roamright travel insurance reviews.

Learn more about Arch RoamRight.

Customers who have tour rated Arch RoamRight
4.61 out of 5
727
ratings and reviews
96%
recommended
Sort by
Cruise
Filed claim
The trip included a
tour
Arch RoamRight Preferred
I have very mixed feeling about travel insurance but alter losing luggage on a previous trip several years ago, I decided I would take my tour arranger's advice and get it. I did not insure with the company she recommended but instead checked out other companies, some in person (AAA) and on line. I found InsureMyTrip online and noted that the coverage was very good , being able to compare 8 different plans over several companies. This one was about $100 cheaper for my wife and I and we feel the coverage was equal or better than most, and covered all our concerns and provided peace of mind in the area we were travelling. But of course we did not need it because everything was fine so my fiscally conservative mind says we wasted our dollars. I think it would be a good marketing tool if the companies would give us a 25% rebate if we did not file any claims. That would make me feel better, although having it gave us great peace of mind. I just hate to pay good money for products I do not use. I am cheap and hate add costs to our trips but found InsureMyTrip easier to swallow than if I had paid another $100 for a different plan and didn't use it. The comparison site was very valuable to use for comparison of different plans.
Paul S. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
Arch RoamRight Essential
The Plan has a good coverage and affordable.
Monina W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for your review. We hope you keep us in mind when it's time for your next trip.

    Regards,
    The RoamRight Team
    May 14,2018
The trip included a
tour
Arch RoamRight Preferred
Thanks. I'll use this insurance again.
Alla B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for your review. We look forward to helping protect your next trip.

    Regards,
    The RoamRight Team
    May 14,2018
The trip included a
cruise
tour
Arch RoamRight Essential
Very satisfied with RoamRightEssentual Plan.
Robert B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
Arch RoamRight Preferred
no problems. I did call RoamRight to tell them that our flight had to be extended one day past our coverage. The customer service representative handle the situation at no charge. We got our confirmation within minutes, plus I could clearly understand the representative. It is very important to me that customer service reps speak English clearly.
James A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
Arch RoamRight Elite
My only concern was the death in the family part. My grandmother passed in February and I did not go on my trip. I also was not eligible to make a claim. The trip was about 6 weeks after, but there was so much to do (I was her live-in caregiver) that by the time the paperwork was done and arrangements made, I finally had time to grieve and be there for my father (his mother). The only thing that saved me my money was the company the cruise was chartered through. They didn’t refund of course (no refunds for ANY reason) but they did apply my funds to next year’s trip. It would nice if you could look into the death in the family part and amend it, since grieving is a process and a time limit or relation stipulation is hard to decide on who matters most to you in your life.
That being said, your company was very nice and the plan was great, I will be purchasing again for my next vacation. Thank you.
danielle l. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Arch RoamRight Elite
It gave me peace of mind that we had medical and emergency evacuation insurance coverage in the event if we needed it. Luckily, on this trip - we didn't have to use it!
Annabelle D. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Arch RoamRight Essential
We have used Insure My Trip for many, many years and have chosen a variety of Insurance companies over the years. For this January's trip to the Indian Himalayas, we insured with RoamRight.
At an altitude of 13000 feet, one of us got dehydrated, became quite ill and needed to get to lower altitude and to hospital care. This involved changing our flight back to Delhi and, after care in a suburban hospital, flying home to our U.S. hospital. United Airlines refunded our change fee quicklyand easily. RoamRight's website guided me through entering:
* the required information to prove that we did need to evacuate
* the costs involved in changing the domestic (Indian) tickets and
*the value of the tour that we missed by leaving about half way through the tour.

About two or three weeks after they received this information, they reviewed it and without any "fuss and bother", they issued checks that fully covered our loss.
The incident was terrifying, but the interaction with RoamRight was straightforward and totally satisfying.
Malcolm K. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
tour
Arch RoamRight Essential
shopped several plans including the one provided by the cruise line. Roam Right's plan offered more at a fair price. Happily, we did not need to file a claim. But, we had great peace of mind with your coverage in place.
LYDIA M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for taking the time to leave a review. We are happy to hear your trip went well, and we look forward to helping protect your next trip.

    Regards,
    The RoamRight Team
    Mar 16,2018
The trip included a
tour
Arch RoamRight Preferred
Fortunately did not have to use so I can not really speak from experience. But the coverage was what I wanted if needed as the price better than elsewhere to btain
Carol M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Vicki Zidwick
    Arch RoamRight
    Photo
    Thank you for your review. We are happy to hear your trip went well, and we look forward to helping protect your next trip.

    Regards,
    The RoamRight Team
    Mar 16,2018
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