Travel Insurance Reviews RoamRight

RoamRight, a trade name of Arch Insurance Company, is a global provider of travel insurance plans and assistance services, established by a group of travel insurance professionals with more than 60 years of experience helping travelers around the world. RoamRight shares a strong commitment to high quality coverage, competitively-priced products, and excellent customer service.

Learn more about RoamRight.

Customers who have rated RoamRight
4.63 out of 5
357
ratings and reviews
96%
recommended
Sort by
Showing
Cruise
Filed claim
RoamRight Preferred
I had been wanting to go to Australia for a long time and I finally did it. Unfortunately, when I landed in Brisbane, my luggage was not there. It had not made it out of the United States. As you can imagine, this was as stressful situation for me and put a damper on the trip. However, once I got home I started pulling together the necessary information to file the claim. It took me a while to get the whole thing submitted because I had a couple questions and the customer service phone number was listed as being available during my normal work hours. I had lost one of my receipts (I thought I had saved them all but one must have still been in the bag when I threw it away). I was still able to claim this item by using my bank statement. I also mistakenly discarded a lot of re-routing paperwork from when the airline finally got the baggage to me. At the moment, I didn't realize this was necessary (it wasn't a purchase receipt), but I was able to get the airline to send me an email confirming that my luggage had indeed been delayed and that was acceptable. I expected the insurance company to decline my claim out of hand and then I would have to appeal, but it was paid on the first submission. No additional paperwork or information was requested. RoamRight reimbursed me for the full maximum allowed under my policy.
Bobby C. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
RoamRight Preferred
Brought peace of mind as we almost had to use it when my mother went into the emergency room and we were in Scotland. Fortunately, the cousins and caregivers were able to handle it.
Ross H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
RoamRight Essential
Price and service were both exceptional!
Thomas E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Essential
Great price and coverage which made for a worry-free trip!
Ana Nicole M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
RoamRight Preferred
I would like to have had the claim processed a little quicker.
James J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. In the future, if the claims process seems to be taking an usually long time, please call InsureMyTrip at 800-487-4722 and ask for a Customer Advocate. Our Customer Advocates will reach out to the insurance company on your behalf in an effort to expedite the claim.
    Aug 31,2015
The trip included a
cruise
RoamRight Essential
Although we had no reason to use the plan, it offered good protection for the money. It was worth the cost in relation to the total cost of our trip and it gave us peace of mind.
Dan J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
RoamRight Preferred
We bought it, didn't have to use it, PERFECT INSURANCE!
Stuart L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
RoamRight Essential
My only problem with all travel insurance coverage is not related to the items above. It is the age related increase in cost for me and my wife who are in better health than most travelers half our age.
Charles R. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Essential
I wanted a plan to cover me in case of health problems causing a Trip Cancellation or Delay coming home. Price at $52 was excellent versus other plans. After trying to compare online, I called and a customer service representative recommended this plan based on my needs; she was very helpful and even sent the policy to me to review before my purchase.
Paula R. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
RoamRight Preferred
Being as I never needed to use the coverage, it is hard for me to rate this policy. I do think it was more worthwhile (and less expensive) to buy one policy that covered both our airline tickets and our cruise using InsureMyTrip instead of purchasing two separate policies from the airline and cruise line.
Phyllis S. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Show reviews per page.

Top 5 Provider

  1. GeoBlue
    (4.71)
  2. IMT Services
    (4.69)
  3. Nationwide
    (4.65)
  4. RoamRight
    (4.62)
  5. HTH Worldwide
    (4.62)
  1. RSA Insurance
    (5.00)
  2. GeoBlue
    (4.65)
  3. Travel Insured
    (4.62)
  4. IMT Services
    (4.60)
  5. Travelex
    (4.60)