Travel Insurance Reviews Arch RoamRight
Arch RoamRight, a trade name of Arch Insurance Company, is a global provider of travel insurance plans and assistance services, established by a group of travel insurance professionals with more than 60 years of experience helping travelers around the world. Arch RoamRight shares a strong commitment to high quality coverage, competitively-priced products, and excellent customer service. See below to read our customers’ Arch Roamright travel insurance reviews.
Learn more about Arch RoamRight.
The trip included a
tour
Arch RoamRight
Preferred
I will NEVER use them again. Unfortunately I have a couple trips booked and already purchased, but going forward I will not abs I belong to a travel FB page if over 5000 folks; I will advise them not to as well. My flight home from Dubai was cancelled. Emirates said, “ go back to your hotel and try tomorrow”. She said Emirates does not pay for new tickets or hotel and food charges because it’s not their fault and my insurance will cover. That’s ridiculous and also I had to work next day so I insisted they book me on the Dubai to NYC (My Boston flight cancelled along with 2 others due to 5G and they grounded their Boeing’s). They did, but said I would have to book my own NYC to Boston flight. Arch just denied my small claim of $159 stating flight cancelled not for covered reason. How ridiculous. What is the point of insurance. Whose fault is it for plane cancelling? Why do I get penalized for that. If I could not leave that day, who would have paid my tacos to hotel food and 2 nights hotel (apparently the flight resumed 2 days later not 1). I need insurance that will cover those kinds of things
Donna Marie F. would not
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
Arch RoamRight
Preferred
Excellent customer service with RoamRight . I had a claim filled out and insurance response was very quick and efficient . I am so happy I had to choose RoamRight to secure my trip. Highly recommended
Janneth B. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Vicki Zidwick
Arch RoamRight
Thank you for your review and your kind words. We look forward to helping you protect all your future trips!Aug 28,2017
The trip included a
cruise
tour
Arch RoamRight
Preferred
CUSTOMER SERVICE IS EXCELLENT AND VERY KNOWLEDGEABLE.
THANK YOU
THANK YOU
RUBEN O. would
recommend this plan to a friend or relative.
Arch RoamRight
Essential
With this plan I was secure n safe if anything happen I'm covered with my insurance especially when visiting out of country
Khuram S. would
recommend this plan to a friend or relative.
Arch RoamRight
Preferred
RoamRight is very easy to work with. I ended up having to cancel my plan within the review period, and it was done quickly, and with no hassle. Would definitely buy again.
Wayne W. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
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Thank you for taking the time to leave a review. Your feedback is very important to us. Please see the response provided by Arch RoamRight below:
"Thank you for reaching out to us.
Travel insurance is a named peril insurance, meaning only covered events outlined in the policy are insured. Unfortunately, your circumstance did not meet a covered reason under the policy.
We understand you are disappointed with the outcome, however, we are required to adjudicate claims according to the terms of your policy. If you have any further questions you can contact us at 866-889-7409."