Travel Insurance Reviews AIG Travel
AIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.
Learn more about AIG Travel.
The trip included a
cruise
AIG Travel
Travel Guard® Deluxe
Fortunately, we did not have to use the insurance coverage. It was easy to compare policies and decide on what we wanted.
Donald H. would
recommend this plan to a friend or relative.
The trip included a
cruise
AIG Travel
Travel Guard® Preferred
We buy AIG Travel Guard for each cruise and so far haven't had to use it, but feel comfortable that it's there.
Catherine H. would
recommend this plan to a friend or relative.
The trip included a
cruise
AIG Travel
Travel Guard® Preferred
March 5, 2023:
Since filing a claim my wife, Gail, has done the following: Initial claim: November 2022; had to get a agent to help get a claim number on line and December 13, 2022 submitted the requested information and received a confirmation that documents submitted were received; December 23, 2022 requesting the same information; January 6 received identical correspondence from Brandyn Dang requesting more information which was sent AGAIN; January 18 email from AIG they needed more time to review my claim, January 26 sent email to AIGTravlAlerts requesting some one call my wife Gail. Gail finally spoke to someone in Customer service who said although we check on the status of our claim the web page to check on the status has not been updated and shows closed. I insisted on speaking to a supervisor who was absolutely NO help. This is very frustrating and I am not the only one having issues with AIG. I have a friend who also is await a response from AIG since November 2022. They are quick to take our money but delays, delays, request for the same information...this is a very poor insurance company.
Since filing a claim my wife, Gail, has done the following: Initial claim: November 2022; had to get a agent to help get a claim number on line and December 13, 2022 submitted the requested information and received a confirmation that documents submitted were received; December 23, 2022 requesting the same information; January 6 received identical correspondence from Brandyn Dang requesting more information which was sent AGAIN; January 18 email from AIG they needed more time to review my claim, January 26 sent email to AIGTravlAlerts requesting some one call my wife Gail. Gail finally spoke to someone in Customer service who said although we check on the status of our claim the web page to check on the status has not been updated and shows closed. I insisted on speaking to a supervisor who was absolutely NO help. This is very frustrating and I am not the only one having issues with AIG. I have a friend who also is await a response from AIG since November 2022. They are quick to take our money but delays, delays, request for the same information...this is a very poor insurance company.
Richard P. would not
recommend this plan to a friend or relative.
13 of
14 people found this review helpful
The trip included a
cruise
AIG Travel
Travel Guard® Preferred
Glad I had it in my back pocket... also glad I did not have to use it.
Michael W. would
recommend this plan to a friend or relative.
3 of
5 people found this review helpful
The trip included a
cruise
AIG Travel
Travel Guard® Essential
I purchased this AIG Travel Travel Guard plan for a recent cruise to the Bahamas. This was the perfect plan for my needs. It was pretty inexpensive considering all the coverage that came with this plan. And, I didn't spend more for coverage I didn't need. Was very simple to purchase this plan and all correspondence is done on-line and communication is quick and simple. I would certainly purchased this plan again.
Susan R. would
recommend this plan to a friend or relative.
The trip included a
cruise
AIG Travel
Travel Guard® Preferred
Cannot speak to coverage or service, because fortunately we had no need to file a claim.
Barbara A. would
recommend this plan to a friend or relative.
1 of
3 people found this review helpful
The trip included a
cruise
AIG Travel
Travel Guard® Preferred
I've used this insurance on a trip where I needed to file a claim. It was handled expeditiously and completely. Fortunately, I did not use it this trip. They're rates are competitive.
MaryBeth H. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
tour
AIG Travel
Travel Guard® Essential
Didn 't need to use, so can't really rate the plan.
Thomas M. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
tour
AIG Travel
Travel Guard® Preferred
Fortunately, did not have reason to file a claim this trip…. But have used in the past and was most grateful for coverage!!! Will continue to use in the future as the world of travel is SO very uncertain !! Peace of mind is priceless :)
RHONDA J. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AIG Travel
Travel Guard® Deluxe
I have never bought travel insurance until I booked this cruise. At two different ports I saw someone taken away from the ship in an ambulance and realized then that could have been me. At that point I knew my purchase was the right decision and will do so from now own.
Don W. would
recommend this plan to a friend or relative.