Travel Insurance Reviews for Travel Guard

Travel Guard is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.

Learn more about Travel Guard.

Customers rate Travel Guard plans
(4.54 out of 5)
based on 2263 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
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Filed claim
Travel Guard Basic
My mother was in hospice, and this is the only insurance company that claimed it would cover prepaid travel expenses if I had to cancel the trip. Since I did not have to file a claim, I do not know if in reality prepaid items would have been covered. Sometimes the fine print is misleading.
Phillis L. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for a plan that is no longer available.
  • Zac
    Photo
    Thank you for your feedback on the policy. Travel Guard does provide coverage in the event of a death of a non-traveling family member.
    Dec 04,2014
Travel Guard Gold
I thought this was a good plan. I also think that InsureMyTrip provides excellent customer service, especially on the choice of plan.
Gilbert O. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
Claims no claim filed
Satisfaction
Note: This review is for a plan that is no longer available.
  • Empty Comment
Travel Guard Gold
We had an unexpected medical issue with our child who wound up in the hospital in a Costa Rica. The Travel Medical Assistance was fantastic and it really gave me comfort I had someone on my side helping out.
Martin G. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
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Satisfaction
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
Travel Guard MedEvac Per Trip Plan
For peace of mind in travelling, this plan offers a comprehensive, low-priced choice.
John M. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Travel Guard Basic
Like most coverages, one cannot tell whether the plan was satisfactory as we never filed a claim, but your Reps were most helpful answering any questions re: coverages, etc. We felt the premium costs were reasonable for what we were offered, Like all insurance, we bought it in the hopes of never using it---IT WORKED!!!
Jerry C. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for a plan that is no longer available.
  • Empty Comment
Travel Guard Gold
The representative was very friendly and knowledgeable. After I explained my circumstances, she offered me the policies that covered my needs.
Thomas C. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
Travel Guard Basic
Right before our trip we learned that friends of ours were in a traffic accident causing the wife to be hospitalized for several weeks. They were scheduled for a two week cruise a few days after the accident, but had no travel insurance. They lost all the money they paid for the trip. We were glad we had gotten trip insurance so that if anything like that had happened to us, we would have been covered.
Donald G. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
Travel Guard Gold
I chose Travel Guard because, unlike most other competing policies on this site, Travel Guard does not require that the insurance company arrange emergency evacuation. In the event Travel Guard could not be contacted to arrange for emergency Transportation, benefits are limited to the amount the Insurer would have paid had the Insurer or their authorized representative been contacted. Competing policies apparently will pay nothing if a companion, tour leader, bystander or first responder calls for, say, helicopter evacuation without first calling an insurance company in America to do the arranging. I'd suspect the majority of real emergencies would likely fall in this category.

I did not have occasion to make a claim to Travel Guard for this 2014 Nepal trip, but I did make a claim with them when I was forced to cancel a Nepal trek last year due to a sudden hip joint deterioration. While I had to submit voluminous documentation of my claim, their requests were reasonable in my opinion and I got a check within approximately 10 days of their receipt of my completed claim. Thus the reason they were again my choice for this year's successful trek.
Joseph B. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
Claims
Satisfaction
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
Travel Guard Silver
I like the fact that Travel Guard has primary health care coverage instead of secondary coverage. The policy is reasonably priced too.
Donald M. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for a plan that is no longer available.
  • Zac
    Photo
    Thank you for your feedback on the policy. The emergency medical coverage on your plan does appear to be primary. However, depending upon which state the traveler resides in, the silver plan may be secondary. When a plan benefit is primary, the provider will pay you first in the event of a claim. When a plan benefit is secondary, the provider will pay you after any other collectable benefits.
    Nov 20,2014
The trip included a
Travel Guard Basic
So glad I had trip insurance! I had to cancel my trip 30 days before leaving for medical reasons. Travel Guard paid the claim in less than 30 days of my sending the claim forms in to them.
Linda B. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for a plan that is no longer available.
  • Empty Comment
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