Travel Insurance Reviews AIG Travel
AIG Travel is the largest travel insurance provider in the United States, protecting more than 6 million travelers every year. It provides some of the broadest coverage in the travel insurance industry. They review claims within 24-hours of receipt.
Learn more about AIG Travel.
The trip included a
cruise
tour
AIG Travel
Travel Guard Gold
We experienced a travel delay of a week while in the UK and a new itinerary that involved a new plane flight. Our car rental for that week was not covered, but meals and lodging and new flight and missed nonrefundable lodging were covered. It took several months to resolve the claim and then paid promptly.
Lawrence M. would not
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
The trip included a
cruise
tour
AIG Travel
Travel Guard MedEvac Plan
Great for our needs, would not travel without this company’s coverage.
Michael T. would
recommend this plan to a friend or relative.
The trip included a
tour
AIG Travel
Travel Guard Gold
We didn't need to use it so I cannot really rate the service.
Kimberly T. would
recommend this plan to a friend or relative.
The trip included a
tour
AIG Travel
Travel Guard Basic
We never needed any assistance or had a need to use our travel insurance but it was comforting to know that if anything unexpected happened we were covered. If we travel overseas again I would use AIG Travel Guard again.
Sherry P. would
recommend this plan to a friend or relative.
The trip included a
tour
AIG Travel
Travel Guard Basic
My husband had a freak accident that required him to be hospitalized overnight. We thought he was fine, and would be able to complete our tour, but a day later, (and in a different city), he had to be readmitted, and stayed for three nights.
The medical team at AIG was very supportive and kind. They reminded me to save ALL receipts (including taxi receipts for when I visited my husband in the hospital) and emailed me the needed forms. They suggested I take a photo of the medical charges and email the photo to them so they could get the claim started.
In the end, I was reimbursed for 100% of the cost of the trip, which covered all of our out of pocket expenses and reimbursed us for the days we lost.
It took about 5 weeks for the claim to be processed, and the web site was not very helpful. It showed that I had outstanding items to submit, even after the claim was paid. But the people on the phones were very helpful and courteous.
Overall, I was very pleased with the service and the coverage.
The medical team at AIG was very supportive and kind. They reminded me to save ALL receipts (including taxi receipts for when I visited my husband in the hospital) and emailed me the needed forms. They suggested I take a photo of the medical charges and email the photo to them so they could get the claim started.
In the end, I was reimbursed for 100% of the cost of the trip, which covered all of our out of pocket expenses and reimbursed us for the days we lost.
It took about 5 weeks for the claim to be processed, and the web site was not very helpful. It showed that I had outstanding items to submit, even after the claim was paid. But the people on the phones were very helpful and courteous.
Overall, I was very pleased with the service and the coverage.
Shelley M. would
recommend this plan to a friend or relative.
3 of
4 people found this review helpful
The trip included a
tour
AIG Travel
Travel Guard MedEvac Plan
I aways buy the AIG Travel Guard MedEvac insurance when I travel. It is a very good value for what it offers and I am glad that it is so easy to buy on InsureMyTrip. I used to buy it from my travel agent but is such a hassle for a small amount to them. And most other people really don't want to bother selling it as it is so small.
Franklin M. would
recommend this plan to a friend or relative.
The trip included a
tour
AIG Travel
Travel Guard Basic
Fast and easy to obtain coverage
Gayle M. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AIG Travel
Travel Guard Gold
We did file a claim and it was handled fairly . The response time was longer than usual due the claim backlog caused by a hurricane. We did however receive several emails apologizing for the delay.
Gary G. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
tour
AIG Travel
Travel Guard Basic
Plan covered emergencies. We had none and didn’t need to make any claim. We have no idea about how they would have handled a claim if we had needed to make one.
John W. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
AIG Travel
Travel Guard MedEvac Plan
This trip I did not need to use the plan, but I wanted it in case I did.
Sylvia M. would
recommend this plan to a friend or relative.