Travel Insurance Reviews Crum & Forster - Travel Insured International
Founded in 1994 and based in Connecticut, Crum & Forster - Travel Insured International focuses exclusively on travel insurance and provides the most useful types of coverage and the most specialized level of service. Crum & Forster - Travel Insured International is committed to providing dependable coverage, great value, and end-to-end satisfaction.
Learn more about Crum & Forster - Travel Insured International.
The trip included a
cruise
tour
C&F Travel Insured International
Worldwide Trip Protector
We don't have any major medical issues but decided to purchase insurance just in case. We didn't need to use the insurance on the trip but it was a relief knowing it was there if we needed it. Will use again in the future since the price was good.
Peggy H. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
C&F Travel Insured International
Worldwide Trip Protector Plus
So-called emergency service was useless in obtaining needed medication.
Leland F. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
C&F Travel Insured International
Worldwide Trip Protector
The five-month claim processing time of C&F Travel Insured is worse than poor. It is deceptive and frustrating and designed to make the traveler give up in abject despair. Before purchasing, please read the reviews from people who actually filed claims. They speak to the poor service.
I did not give up, and my claim was settled after five months. Five months following submission of the claim form that they sent, a cover page listing each expense that I created for them, and a receipt for every single expense that I prepared as a PDF.
I filed on June 15 and was approved for payment of the claim on November 16. I am writing this review with facts so other travelers will beware.
I contacted C&F Travel Insured many times. Each of their representatives was courteous and polite. In August a representative “escalated” the claim for me. That had zero effect. No one could tell me when it would be reviewed. In October, I was told that the form they gave me in June was for trip interruption and I needed a trip delay form. Remember they had my documents and explanation since June 15.
I completed the form immediately in October and it was approved November 16. The terms of the insurance coverage were fine, but the five-month length of the claim process was inexcusable. What’s the point of insurance if a traveler cannot get paid?
I did not give up, and my claim was settled after five months. Five months following submission of the claim form that they sent, a cover page listing each expense that I created for them, and a receipt for every single expense that I prepared as a PDF.
I filed on June 15 and was approved for payment of the claim on November 16. I am writing this review with facts so other travelers will beware.
I contacted C&F Travel Insured many times. Each of their representatives was courteous and polite. In August a representative “escalated” the claim for me. That had zero effect. No one could tell me when it would be reviewed. In October, I was told that the form they gave me in June was for trip interruption and I needed a trip delay form. Remember they had my documents and explanation since June 15.
I completed the form immediately in October and it was approved November 16. The terms of the insurance coverage were fine, but the five-month length of the claim process was inexcusable. What’s the point of insurance if a traveler cannot get paid?
Janet B. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
cruise
tour
C&F Travel Insured International
Worldwide Trip Protector
Plan covered events and items with which we had a concern. Price was a little bit higher but competitive for the coverage offered.
MICHAEL K. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
C&F Travel Insured International
Worldwide Trip Protector Lite
everything went well. Excellent customer service.
Jean A. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
C&F Travel Insured International
Worldwide Trip Protector
We purchased this plan for a 23 day trip to Alaska. We primarily wanted medical expense and medical evacuation coverage. For $91, it also came with some trip delay coverage. As our trip was coming to an end, Hurricane Florence threatened the South Carolina coast. Our flight was canceled and re-booked for 3 days later. With a printout of our confirmation in hand, I called the insurance company to be sure I understood the coverage. The coverage was a maximum of $400 ($200/per person) for hotel, meals and transportation for each day of the delay. I kept all of my receipts and a day after our return, I submitted a claim for $1,200. Less than a week after submission, I was notified that our claim was approved and the funds were electronically deposited into our account. I am so pleased with the coverage and service. I have another policy with them for next month. I hope we will not have to use it but am confident that if we do the claims will be handled promptly and efficiently!
Carol L. would
recommend this plan to a friend or relative.
5 of
5 people found this review helpful
The trip included a
cruise
tour
C&F Travel Insured International
Worldwide Trip Protector Lite
Did Not have to use it, and thank you!!!
Richard C. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
C&F Travel Insured International
Worldwide Trip Protector
I found your company online and had an online chat with a representative prior to making the purchase of a policy. This was a new way to do business for me, but the rep was knowledgeable and patient as he helped me with all of my questions. I felt I was guided to the right product for my needs and not simply offered the most expensive option available. The communication from the company after the purchase was also excellent. I am delighted I did not need to make a claim, but I felt I was in good hands should the need arise. I will use your services for future trips. Thank you.
John Y. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
C&F Travel Insured International
Worldwide Trip Protector Lite
Since we had no reason to make use of our insurance plan or visit with those responsible for communicating about the plan, we can only say we felt it met our need -- should we have had one.
Laurelyn C. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
C&F Travel Insured International
Worldwide Trip Protector Lite
Money well spent. I was confident that if anything happened, then I was covered financially since this was the largest purchase for a vacation for me.
Rodney K. would
recommend this plan to a friend or relative.